Antonio Decena | Page 3

Fast and easy My 2016 Pilot was a total loss due to Hurricane Harvey. When shopping around Houston, I was skeptical because of the flood waters and price gauging. I My 2016 Pilot was a total loss due to Hurricane Harvey. When shopping around Houston, I was skeptical because of the flood waters and price gauging. I have family in San Antonio so decided to make the trip to Gunn. Luis reached out to me while I was price shopping online and made my online shopping experience AMAZING. Luis was able to get me exactly what I wanted when I needed it at an affordable price. I was in my new car within 1.5 hours of arriving from Houston! Thank you Gunn Honda and a special thank to Luis in sales and Tony in finance. More

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Great experience Luis replied to my e price inquiry and contacted me promptly. He was always professiinal and courteous. The got me the lowest price that he could and Luis replied to my e price inquiry and contacted me promptly. He was always professiinal and courteous. The got me the lowest price that he could and kept in touch through the entire proccess. He was even able to get the tinting done the same day, without an extensive wait. Overall great experience. More

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Surprisingly Painless From beginning to end, Luis made this transaction effortless. He didn't rest til the job of making me happy was accomplished. Always kept me informed From beginning to end, Luis made this transaction effortless. He didn't rest til the job of making me happy was accomplished. Always kept me informed of where we were in the process and never left me wondering. It's work ethics like his that make Gunn such a great dealership! More

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Superior customer service! Purchasing a new CRV was so smooth, straightforward and simple. Sales and finance made my experience painless! I felt valued and respected at Gunn a Purchasing a new CRV was so smooth, straightforward and simple. Sales and finance made my experience painless! I felt valued and respected at Gunn and would definitely send family and friends to them in the future. More

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Excellent service! My wife and i went in not expecting to actially buy a vehicle. We were just looking, but ended up leaving with a vehicle we LOVE. Its all thanks to th My wife and i went in not expecting to actially buy a vehicle. We were just looking, but ended up leaving with a vehicle we LOVE. Its all thanks to the grear customee care and service we recieved. More

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excellent We are very grateful to Piotr Zelaskowski and Antonio D for help and excellent service. They were very nice,friendly and stayed longer after hours. T We are very grateful to Piotr Zelaskowski and Antonio D for help and excellent service. They were very nice,friendly and stayed longer after hours. Thank you very much to both of you. More

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exceptional/extremely competent service At my first call with Craig Simpson, i informed him that this car was to be a gift to my son and that if transactions went through, i would have to ma At my first call with Craig Simpson, i informed him that this car was to be a gift to my son and that if transactions went through, i would have to make a 4 hour drive one way to pick up the car. Obviously, everything had to be handled by phone- from the make/model/color etc to financing- since i lived so far away. i was a little bit apprehensive making a big purchase like this just over the phone but i had no choice since i wasn't happy about how my car buying experience was going where i lived.But straight talk from Craig and more straight talk from Tony Decena(financing) convinced me to give it a try. ONEPRICE ROCKS! NO HAGGLING about price-BRILLIANT! When i got to the dealership the car was already parked out front.A couple signatures later - off i went with my new car!WHAT AN EXPERIENCE! My husband even commented "everybody is very courteous and friendly here". We love Craig, Tony and Kevin!What a great team to work with-professional, thoughtful and competent-what else can you ask for?And it took no more than an hour -including test drive- to get everything together and be out the door.HIGHLY RECOMMENDED!!! More

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New car process and Delivery of my accord Exl V6 Pedro Perez did a fantastic job during the purchase process and delivery of my new Honda. Pedro has excellent product knowledge and communicates all t Pedro Perez did a fantastic job during the purchase process and delivery of my new Honda. Pedro has excellent product knowledge and communicates all the Accord and Apple car planning features and benefits in depth. This is the second new Accord that I have purchased from Gunn. The trade in value I received for my 2014 accord was. Fair based on mileage and condition. I will recommend Gunn Honda and salesman Pedro Perez to freinds and family. Mike More

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New Car and Service I bought a new Honda in Dec 2016. Had not purchased a new vehicle since 1999. Needless to say I was very apprehensive but the salesman, Mr Kevin Brown I bought a new Honda in Dec 2016. Had not purchased a new vehicle since 1999. Needless to say I was very apprehensive but the salesman, Mr Kevin Browning explained everything and did not try to rush me. I was able to relax and complete my purchase.. Mr Decena in Financial Services was equally as pleasant and helpful. Next day had a problem with the tire, brought the car back and even though the Service Dept was backed up to the hilt (it was right before the Holidays), they quickly took my car in and fixed the tire within the hour. Overall, excellent, excellent, service by all. Thank You. More

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Purchased new HRV My husband and I only purchase Honda vehicles from Gunn Honda. Gunn Honda treats us like family and this is the only place we have purchased our cars My husband and I only purchase Honda vehicles from Gunn Honda. Gunn Honda treats us like family and this is the only place we have purchased our cars and do not go anywhere else. Our sales person has been Mike Lents throughout the years and he is our to go guy. He is pro-active and has everything ready to go before we even show up. What amazing customer service:) Tony is our finance guy. Love Tony! Great personality and enjoy financing our vechlies with him! Parish is our service guy and will not go with anyone else. Parish has awesome people, soft skills. More

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