52 Reviews
Write a Review52 Reviews of Archie Newton
May 05, 2024
Sales is fine but techniques are shady. Started getting messages about buying a new minivan when ours went into their shop for a check engine light. Not good timing as far as building trus Started getting messages about buying a new minivan when ours went into their shop for a check engine light. Not good timing as far as building trust with the customer. Service left us in the dark for a week regarding our 2019 Sienna minivan. It drove fine but just got a check engine light on. We were declined a loaner until they figured out the problem and verified warranty coverage. We were told we could pay to rent a car from their dealership but no complimentary loaner as we were on a ‘waitlist.’ I opted to call the loaner/rental dept myself. They said there was no waitlist and 2 cars ( a sienna and a Corolla) were immediately available. Service manager and advisor did not apologize for the blatant lie. I would not purchase from here again. Have purchased 2 Toyotas in the past from here. More
Other Employees Tagged: Laney Glosson , Mona Metwally
February 28, 2024
Great service department. I've been taking all my cars to them for the past 20 years. Hello Archie. I've been taking all my cars to them for the past 20 years. Hello Archie. More
Other Employees Tagged: Billy Carroll
September 21, 2023
One of the best dealerships I have ever had to visit. I got a flat tire on my truck heading from PA to NC. Archie made it an easy process and fit me right in on a busy Saturday. Highly recommend. I got a flat tire on my truck heading from PA to NC. Archie made it an easy process and fit me right in on a busy Saturday. Highly recommend. More