Laney Glosson

Sales is fine but techniques are shady. Started getting messages about buying a new minivan when ours went into their shop for a check engine light. Not good timing as far as building trus Started getting messages about buying a new minivan when ours went into their shop for a check engine light. Not good timing as far as building trust with the customer. Service left us in the dark for a week regarding our 2019 Sienna minivan. It drove fine but just got a check engine light on. We were declined a loaner until they figured out the problem and verified warranty coverage. We were told we could pay to rent a car from their dealership but no complimentary loaner as we were on a ‘waitlist.’ I opted to call the loaner/rental dept myself. They said there was no waitlist and 2 cars ( a sienna and a Corolla) were immediately available. Service manager and advisor did not apologize for the blatant lie. I would not purchase from here again. Have purchased 2 Toyotas in the past from here. More

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Services were performed promptly and completely. Professional and courteous customer care. Waiting area is clean with plenty of room for customers. Professional and courteous customer care. Waiting area is clean with plenty of room for customers. More

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First time visiting this Toyota dealer. Excellent, friendly customer service. Dealership was very clean and inviting, highly recommend for anyone looking for top quality service air vehicl Excellent, friendly customer service. Dealership was very clean and inviting, highly recommend for anyone looking for top quality service air vehicles. I will definitely be taking my auto here in the future. More

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Nice person very patient and very quick guy and he has a profesional customer service profesional customer service More

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I highly recommend your service needs with Scott Clark Toyota. Excellent friendly service with great communication Toyota. Excellent friendly service with great communication More

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Friendly, prompt. Got me in/out in good time, and addressed what I needed. IMO…Factory dealer should be better than the rest, Minor details could be improved. Wipe oil Got me in/out in good time, and addressed what I needed. IMO…Factory dealer should be better than the rest, Minor details could be improved. Wipe oil off frame after change, left spots on my shop floor. Thought I had a leak, Went under myself and just needed cleaned up. Finger prints on door handles. Please ask if customer wants car wash. I would never use an automatic car wash, worse thing for a car finish and high for possible damage. Took my decorative hitch cover off, but lucky no damage to truck. My truck was washed (thought I had a standing request not to, but did not ask this visit, so could be partially on me) but it does not auto dry so left with water spots lol over resent detail and ceramic coating. It will clean up but it’s just the principle. I’ll go back, but will keep these things in mind to make sure I address. More

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I always take my Tacoma here for service and get the best service! Billy always takes good care of me - but he was off so Laney stepped in and did a great job! As long as I own a Toyota I’ll be coming here service! Billy always takes good care of me - but he was off so Laney stepped in and did a great job! As long as I own a Toyota I’ll be coming here More

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Good service. service time a little long. People nice prompt and courteous. Overall good experience. service time a little long. People nice prompt and courteous. Overall good experience. More

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Friendly service personnel fast service kept me updated they got me in and out fast they got me in and out fast More

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Excellent experience, their service is the best, quick and prompt, very nice job guys. Keep it up. and prompt, very nice job guys. Keep it up. More

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