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Ariel Ramirez
Ariel Ramirez at Longo Toyota
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Ariel Ramirez

Service Consultant

Longo Toyota

3534 Peck Rd
El Monte, CA 91731

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4.8
16 Reviews

I enjoy a lot of different things life brings. Traveling, singing, dancing and interior designing are a few of my favorites. Most of all, spending time with family is very important to me.

Dealership Experience

3 yrs, 1 mo

Industry Experience

3 yrs, 1 mo

Languages Spoken

English English

4.8

16 Reviews

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16 Reviews of Ariel Ramirez

April 25, 2025

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Employee Rating

Over all is ok, the only thing I am not happy is the intake person who has no knowledge about the car that I have then refereed to manger, but manger said that this issue ( dash display is dark) is norm More

by Mpoon2
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Workmanship
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Recommend Dealer
No
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Apr 25, 2025

Longo Toyota responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our intake process didn’t meet expectations. We understand your concern regarding the dash display brightness on your RAV4. When our consultant, confirmed that your display was set to maximum brightness she wanted to consult with our manager, Matt, who explained how the brightness adjusts automatically. However, we understand that it still appeared dim to you. We want to make sure your concern is thoroughly addressed. If you’re open to it, we’d really appreciate the opportunity to speak with you directly to gather more details. Please feel free to contact Rob McGuire, Service Manager @ D: 626.652.3610 or E: rob.mcguire@longotoyota.com

December 06, 2024

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Employee Rating

Ariel Ramirez was awesome. She was very professional and efficient. And she kept me updated on the progress of my car and got it done quickly. More

by DKP
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Recommend Dealer
Yes
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Dec 06, 2024

Longo Toyota responded

Thank you for taking the time to leave a review on DealerRater! We're thrilled to hear that Ariel Ramirez provided you with such excellent service. She truly strives to be professional, efficient, and communicative, and we're glad to know she kept you updated on the progress of your car and got everything done quickly. We appreciate your feedback and look forward to serving you again in the future! Longo Toyota

September 28, 2024

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Everything is well except, it took them 25 minutes before attending to me, LONG WAIT. More

by arbee.tutz
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Service Time
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Recommend Dealer
Yes
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Sep 30, 2024

Longo Toyota responded

Thank you for your feedback. We sincerely apologize for the delay you experienced during your visit. We understand that a 25-minute wait can be frustrating, and we’re sorry for any inconvenience it caused. We appreciate your patience and are committed to improving our service times. Longo Toyota

September 27, 2024

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Employee Rating

Great car service. Great communication with text. Always have a great experience. Friendly are friendly More

by pattymiranda66
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Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2024

Longo Toyota responded

Thank you for your wonderful feedback! We’re glad to hear you had a great experience with our car service and appreciated the communication through text. Our team strives to provide friendly and efficient service, and it’s fantastic to know we hit the mark. We look forward to seeing you again! Team Longo Toyota

July 13, 2024

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Employee Rating

After entering the Longo, The gentleman who directed which lane to be on for service (appointment, CARE, etc) was kind of rude. The rest of the way was fine More

by 2024 TC
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Recommend Dealer
Yes
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Jul 15, 2024

Longo Toyota responded

Thank you for bringing this matter to our attention online. Please know we do train "all" our employees on the importance of not only meeting the expectations of our guests, but exceeded them and we're sorry you didn't get to witness this during your last visit. Your viewpoint has been shared with our service management team.

June 20, 2024

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Employee Rating

Everyone was very friendly and helpful. A very positive experience including the free shuttle ride home. More

by dianelougiles
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Service Time
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Recommend Dealer
Yes
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Jun 20, 2024

Longo Toyota responded

Thank you for coming to Longo Toyota service center

May 19, 2024

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Employee Rating

Great customer service but need more discount offers on service and parts it is ok More

by ngu_jason
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Recommend Dealer
Yes

Other Employees Tagged: Mandi Davis , Jeffrey Tsao, Wendy Nava Villagrana, Jason Diep , Frances Medina

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May 20, 2024

Longo Toyota responded

Thank you for sharing your viewpoint online about pricing and discounts. We encourage all our guests to visit our website for monthly, weekly specials, which change often (www.longotoyota.com) - Team Longo

March 02, 2024

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Employee Rating

Very professional, fast and helpful, the lady that took my car in explain very good. More

by cortezroofing
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Itzia Miranda

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Mar 04, 2024

Longo Toyota responded

Thank you for visiting Longo Toyota service center and happy the team took wonderful care of you during your visit.

January 16, 2024

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Employee Rating

Longo always does a great job on servicing my vehicles. They have a really good customer service. More

by 2cars
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2024

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs and thank you for the post.

November 01, 2023

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Employee Rating

Service at Longo Toyota is excellent. Ariel recommended services that keeps my Highlander in tiptop shape. Her approximate time that my car would be done was exactly on point with up to d More

by Trinh Maxfield
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2023

Longo Toyota responded

Thank you for your great rating and review on DealerRater. Make it a great day - Team Longo

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