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Aron Anderson
Aron Anderson at Lithia Ford Lincoln of Boise
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Aron Anderson | Page 2

Body Shop Manager

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8
248 Reviews
4.8

248 Reviews

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248 Reviews of Aron Anderson

December 16, 2023

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Employee Rating

They crashed my truck, improperly repaired the recall on my truck for the 2nd time and worst of all they crashed my truck and didn’t tell me about it, tried to repair it with bondo and then lied about it wh More

by MILLSTEIN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rhett Sheeder, Phillip Stevenson, Teddy Tobar, Allen Oltman

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Dec 20, 2023

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

Dec 23, 2023

MILLSTEIN92 responded

Jim, I sat in your office and explained the situation to you in detail. I’m including you in the email I’m currently drafting that outlines the series of events in great detail…. You have all of my contact information. My issues are still unresolved and they are compounding every time you touch my truck. The only resolution is a buyback of my vehicle at this point. I’ll see you Tuesday to discuss in great detail again…. My phone number is 208-412-4648. Id love to hear from you but won’t hold my expectations high since the meeting I had with you on Monday last week indicated very clearly your lack of care and consideration, your lack of empathy, your lack of accountability and it made very clear to me why all of the management that works under you has the exact same mentality…. this canned response you gave me further supports that… actions speak Louder than words. The truth will prevail. If you care about the brand you represent and doing the right thing, then you will do the right thing and call me immediately to get a resolution. This is an ongoing issue since march 25th of this year, that has only been made worse and worse with every visit. Call me Jim I’m waiting for some resolution!

December 15, 2023

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Employee Rating

I have purchased several vehicles from this dealrship and dealing with the service center on a regular basis. Curt and the rest of the service staff have always been very competent and courteous. I have alwa More

by grperala
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Lisa Crabtree, Kyle Hossfeld, Jessica JARAMILLO, Curt Carlson

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Dec 16, 2023

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 14, 2023

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Employee Rating

Good service I like Ford on good like reception the very organized for appointment Thank you More

by Hazim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Hossfeld, Jessica JARAMILLO, Teddy Tobar, Allen Oltman, Tyler Neal

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Dec 14, 2023

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

December 03, 2023

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At the time of my purchase the best truck price was at Lithia in Boise and I was shopping for a year at all the popular makes of vehicles in the area.Since the purchase they have also been doing my mainte More

by MURRAYEDWIN300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Kyle Hossfeld, Jessica JARAMILLO, Curt Carlson, Richard Keefe, Teddy Tobar

Helpful
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Dec 04, 2023

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

November 28, 2023

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Technician looked at my car as soon as I arrived and the issue was assessed immediately More

by MORALES.MIGALIA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 28, 2023

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

November 26, 2023

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Employee Rating

I always appreciate the professionalism of of the certified dealership. Lithia is the only company I take my vehicles to. More

by NORMAN2594NILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Collette, Richard Keefe, Allen Oltman

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Nov 27, 2023

Lithia Ford Lincoln of Boise responded

Thank you, Norman, for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

November 22, 2023

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Great service, easy sales experience, friendly staff, and we LOVE our new car - we will be back!! More

by JENN.SINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin, Kyle Hossfeld

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Nov 24, 2023

Lithia Ford Lincoln of Boise responded

Jenn, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

November 15, 2023

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Employee Rating

Sarah, in particular was FABULOUS! ! I had three recalls they were all completed in one day. The manager was fantastic. My only complaint is that I had an oil change in My only com More

by elisamanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 16, 2023

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department, Elisa! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

November 03, 2023

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Employee Rating

Good service by Allen and the team. I was pretty impressed by the care and dedication More

by SHAAMA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Laughlin, Allen Oltman

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Nov 04, 2023

Lithia Ford Lincoln of Boise responded

We are very happy to hear that Allen and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

November 01, 2023

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Employee Rating

Overall, great. However, my tires had not been aired-up and washer fluid not topped off at the recent service. More

by BOBANDDAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Nov 01, 2023

Lithia Ford Lincoln of Boise responded

Bob and Dawn, Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

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