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Lisa Crabtree
Lisa Crabtree at Lithia Ford Lincoln of Boise
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Lisa Crabtree

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8
669 Reviews
4.8

669 Reviews

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669 Reviews of Lisa Crabtree

May 17, 2024

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Employee Rating

Informative , explained well, showed me the problem. Curt was pleasant and engaging and got me out on time. More

by thayden1
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Recommend Dealer
Yes

Other Employees Tagged: Curt Carlson

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May 17, 2024

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Curt met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise; we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

May 09, 2024

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Crew came in and had the repair done very quickly. On time as well. I do like they came to me to do the repair. Much better than your competitors. The one dealer I went to wanted two months befo More

by Lbsybs
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Recommend Dealer
Yes
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May 10, 2024

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

April 29, 2024

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Passenger side undershield started dragging, the service department fixed it in 30 minutes, from when I arrived, and I was free for the rest of the day More

by Nathan
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Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Curt Carlson, Trisha Feigel

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Apr 29, 2024

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, Nathan, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

April 18, 2024

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The mobile repair service was thoroughly exceeded my expectations! Amazing customer service and care was given the entire time. More

by amylozon1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn

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Apr 18, 2024

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

March 14, 2024

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As always it was so simple. Brian Bennett is the best salesman out there. I will always work with him as I have for about 25 years More

by Patrick.ulsh
Recommend Dealer
Yes

Other Employees Tagged: Gennadiy Barbin, Phillip Stevenson , Phillip Stevenson

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Mar 15, 2024

Lithia Ford Lincoln of Boise responded

Thank you, Patrick, for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

January 24, 2024

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It’s very upsetting whenever I bring my F150 in for service OR my wife’s Lincoln Aviator for service, we have damage done to the interior of BOTH vehicles! Some of your service mechanics lack respect More

by JT
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Richard Keefe, Tyler Neal , Molly (in parts) goes above and beyond to help us!

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Jan 27, 2024

Lithia Ford Lincoln of Boise responded

JT, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

January 17, 2024

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Lithia Ford of Boise provides expert, professional, friendly and prompt service. We very much appreciate their service depart. Thanks!! More

by irishwriter1916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Jessica JARAMILLO, Curt Carlson, Trisha Feigel, Phillip Stevenson, Allen Oltman, Tyler Neal

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Jan 18, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

January 17, 2024

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Great service. Service advisor was very knowledgeable and ensured all concerns were looked at in detail. More

by GMATAMIS
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Recommend Dealer
Yes
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Jan 18, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

December 15, 2023

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Employee Rating

I have purchased several vehicles from this dealrship and dealing with the service center on a regular basis. Curt and the rest of the service staff have always been very competent and courteous. I have alwa More

by grperala
Recommend Dealer
Yes

Other Employees Tagged: Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Jessica JARAMILLO, Curt Carlson

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Dec 16, 2023

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 03, 2023

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Sara had my Explorer done on time even with the extra work that the shop found. Greatly appreciated.. More

by sbeal414
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Recommend Dealer
Yes
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Dec 04, 2023

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Sara had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

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