Art Rutcha | Page 3

I have dealt with Art Rutcha many times over several years. He has assisted myself and referred family members with both sales and service needs. It is becuase of Art that I have purchased two vehicle years. He has assisted myself and referred family members with both sales and service needs. It is becuase of Art that I have purchased two vehicles from Bozard Ford and plan to purchase a 3rd vehicle from Bozard in 2014. Whether it is service or sales, I always have a great experience at this dealership. I have also referred a family memeber that purchased a vehicle from Bozard because of my experiences with Art. Even though Art, may not personally conduct the sales transactions, he aways helps introduce me to great sales people and follows up to ensure satisfaction through the entire experience. This level of Customer Service is also experienced with every service need. My transactions at Bozard do not always end in dealing directly with Art, but I ensure they always start with him since my first visit: and becauseof Art, the Bozard brand is first place I consider with vehicle issues or each time I consider buying a new vehicle. More

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Art was very friendly and attentive. I wanted to add some accessories to my 2013 Ford Explorer and he walked me through all of my options, installed them and even washed my car when finished. accessories to my 2013 Ford Explorer and he walked me through all of my options, installed them and even washed my car when finished. More

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I have had my vehicle serviced there twice so far and have had nothing but the best experience. All service and sales personel are fast and friendly with grade A customer service. Would most definitely r have had nothing but the best experience. All service and sales personel are fast and friendly with grade A customer service. Would most definitely rerecommend this Ford dealer to anyone who asks. More

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