Ashley Jannie | Page 2

Have had 2 issues with our vehicle and neither issue resolved.. 1st issue service could not find any problems after 3 hours, after being told exactly what the issue was. Problem was found in 10 min at resolved.. 1st issue service could not find any problems after 3 hours, after being told exactly what the issue was. Problem was found in 10 min at a small town mom and pop shop and fixed at no charge, due to being an easy fix. Called service manager to complain about experience, leaving several messages and being told he would call back.. never happened. 2nd issue, i have actual video of 3 issues with ABS. vehicle was looked at during oil change and was told they cant recreate the issue, which I showed them the video with sound you can clearly tell is not right. They spent 3 hrs the 1st time looking for an issue with a front wheel tire and never found... 2nd time they did and oid change, tire rotation and air filter and SUPPOSEDLY look at the ABS in less than 1hr. But regardless, still never found an issue (if they even looked) when I was showing them proof of the occurrence. By the way, there is a new service manager now and was told I would hear back immediately on my SAFETY issue (same day at 10am) more than 36 hrs later and no call back. Great cars, horrible service department/customer service!!!!! More

by cehunte1 Verified Customer Verified Customer

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Some confusion on the center’s part concerning what they had to order and when it would be ready. had to order and when it would be ready. More

by GDL918 Verified Customer Verified Customer

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Carver Toyota’s service is always professional and I’m glad I’m apart of the family! glad I’m apart of the family! More

by BARAKABYRD Verified Customer Verified Customer

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Truck still leaks oil, the reason we brought it in. Cost us $90. Not sure they even did anything. Cost us $90. Not sure they even did anything. More

by djmmegge Verified Customer Verified Customer

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Everything about my purchase was fantastic. Highly recommend anyone looking for a new vehicle. A Highly recommend anyone looking for a new vehicle. A More

by micah.flinn Verified Customer Verified Customer

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The people that took care of me were both courteous and professional and I will definitely return for my next service. professional and I will definitely return for my next service. More

by DMCCARTY2 Verified Customer Verified Customer

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This dealership are liars and cheats. They failed to acknowledge their culpability in negligent service on my vehicle. Their shortcomings in this service could have caused a serious even They failed to acknowledge their culpability in negligent service on my vehicle. Their shortcomings in this service could have caused a serious even deadly accident. We have purchased a new vehicle from them and have had both of our trucks serviced there for almost 20 years. We’ll never go back. Nice going Carver. More

by robert812 Verified Customer Verified Customer

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This is one of the best car dealership experiences I've ever had. Real authentic people being honest with you and working hard to get you what you want. Highly recommend ever had. Real authentic people being honest with you and working hard to get you what you want. Highly recommend More

by medicinewolf99 Verified Customer Verified Customer

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Got me in on time Clea watering area service people very nice service was fast nice service was fast More

by zach85331 Verified Customer Verified Customer

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Excellent service. Jason and Jarrod made the experience seamless. I would highly recommend Carver Toyota to anyone looking for a new vehicle in the future. Jason and Jarrod made the experience seamless. I would highly recommend Carver Toyota to anyone looking for a new vehicle in the future. More

by Jhalbert Verified Customer Verified Customer

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