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Austin Fitzgerald

Overview Reviews (14) Inventory (615)

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Austin Fitzgerald

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Austin Fitzgerald

Finance Manager

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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4.9

14 Reviews

Overview Reviews (14) Inventory (615)

4.9

14 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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14 Reviews of Austin Fitzgerald

May 16, 2024

Dealership Rating

Employee Rating

Metro ford did a great job with our vehicle purchase. Delivery and service we great Delivery and service we great More

by gilbertethan14

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Matt Randall, Johnny Mahsetky

Helpful 0

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May 11, 2024

Dealership Rating

Employee Rating

Everyone was very professional and a pleasure to work with. My problem was the internet pricing was misleading. We wanted the car and Linda was wonderful, but it still took three hours from the time we w with. My problem was the internet pricing was misleading. We wanted the car and Linda was wonderful, but it still took three hours from the time we walked in until we closed a deal. Why can't I buy a car in an hour or so? The delivery of the car was great and Brian showed us many features. More

by steve@stephenmeyerokc.com

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Chan, Linda Graham

Helpful 0

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May 15, 2024 -

Metro Ford of OKC responded

Thank you, Steve@stephenmeyerokc.com! We're glad to hear that our team was professional and enjoyable to work with, and we appreciate your feedback regarding the internet pricing. We strive to streamline our process and will take your comments into consideration for improvement. We're delighted that Linda and Brian provided excellent service during the delivery of your car!

May 10, 2024

Dealership Rating

Employee Rating

Jesus was great keeping me informed on my "we owe" parts. I would definitely buy from him again. parts. I would definitely buy from him again. More

by lisahartman

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jesus Esquivel

Helpful 0

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May 15, 2024 -

Metro Ford of OKC responded

Thank you, Lisahartman! We're delighted to hear that Jesus provided great service and kept you informed about your "we owe" parts. We appreciate your feedback and look forward to assisting you again in the future!

May 03, 2024

Dealership Rating

Employee Rating

John was super helpful in the purchase of my new F150. Thank you for your help. Thank you for your help. More

by Tauke

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Martha Ortiz, Johnny Mahsetky

Helpful 0

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May 03, 2024 -

Metro Ford of OKC responded

Thanks for your kind words about John, Tauke! We're glad he could assist you with your new F150. If you have any questions or need further assistance, feel free to reach out.

May 01, 2024

Dealership Rating

Employee Rating

Both the sales manager and salesman went above and beyond to make this purchase happen. to make this purchase happen. More

by KKRINEHART

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Denise Anderson, Evan Specht, Martha Ortiz, Michael Stone, Vincent Gates

Helpful 0

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May 03, 2024 -

Metro Ford of OKC responded

We're thrilled to hear that both the sales manager and salesman went above and beyond to ensure your purchase went smoothly. If you need anything else or have any further questions, don't hesitate to reach out!

May 01, 2024

Dealership Rating

Employee Rating

Metro Ford was transparent and easy to work with, I paid what I expected to. Would work with them anytime what I expected to. Would work with them anytime More

by Zwelkins

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Linda Graham

Helpful 0

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May 03, 2024 -

Metro Ford of OKC responded

Thank you for your feedback, Zwelkins! We're delighted to hear that you found your experience with Metro Ford transparent and straightforward. We look forward to working with you again in the future. If you ever need anything else, don't hesitate to reach out!

April 28, 2024

Dealership Rating

Employee Rating

Chris and his team did a fantastic job of taking care of my new Bronco. my new Bronco. More

by Odb77

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Denise Anderson, Evan Specht, Mike Barnett

Helpful 0

Report | Print

Apr 30, 2024 -

Metro Ford of OKC responded

Odb77, thank you for your feedback! We're thrilled to hear that Chris and our team did a fantastic job taking care of your new Bronco. If you need anything else or have any questions in the future, feel free to reach out. We appreciate your support!

April 26, 2024

Dealership Rating

Employee Rating

Go see Chris Derrick at Metro Ford and he’ll get you taken care of. Beautiful Dealership with great people to work with. taken care of. Beautiful Dealership with great people to work with. More

by Norm

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick

Helpful 0

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Apr 26, 2024 -

Metro Ford of OKC responded

Thanks for the recommendation, Norm! We'll make sure to share your kind words with Chris. Enjoy your new ride and let us know if we can be of further assistance.

April 13, 2024

Dealership Rating

Employee Rating

This man has amazing customer service Direct and up front about everything . No B.S. about everything . No B.S. More

by Kaylynnschuler413

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Brian Chan

Helpful 0

Report | Print

Apr 15, 2024 -

Metro Ford of OKC responded

Thanks for your feedback, Kaylynnschuler413! Sounds like you had a straightforward and honest experience with him. That's exactly what you want in customer service!

April 13, 2024

Dealership Rating

Employee Rating

Chris was very helpful and knowledgeable during the whole process of buying the vehicle. Treated our kids with respect and went above and beyond to make our purchase easy and painless process of buying the vehicle. Treated our kids with respect and went above and beyond to make our purchase easy and painless More

by ScottSchuler

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Brian Chan

Helpful 0

Report | Print

Apr 15, 2024 -

Metro Ford of OKC responded

Thanks for sharing your positive experience, Scott! It's great to hear that Chris made the buying process smooth and even took care to make sure your kids felt respected. That level of service definitely stands out.

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