Austin Reed

Excellent people doing an excellent job! Personal, professional, and honest! Took care of the needed services and advised of overall condition of car, in great time! Personal, professional, and honest! Took care of the needed services and advised of overall condition of car, in great time! More

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I’ve always had a good experience at Pat Lob Toyota in McKinney, from buying a new car to maintenance & repair. McKinney, from buying a new car to maintenance & repair. More

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Toyota service is the best, fast, courtesy and good service is very recommended. I like Toyota service. service is very recommended. I like Toyota service. More

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Took my fleet vehicle in for service. Austin really helped make it a fast and simple process.. Austin really helped make it a fast and simple process.. More

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Great service. The entire staff was friendly and was ready to assist with any needs. Had 2 recalls that were completed in a very timely manner. Thomas “Spike” Lips The entire staff was friendly and was ready to assist with any needs. Had 2 recalls that were completed in a very timely manner. Thomas “Spike” Lipscomb is a Sales Manager there and has an outstanding attitude about his job. Easy is my Service tech and is straight forward with me every time I have had my 22 Tundra serviced. TBS has a desk inside with a super nice manager at the desk. I think his name was John. If you’re looking, give them a try. More

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Cannon, my service writer, consistently reinforces my decision to choose Pat Lobb for service. The cashiers are in alignment with Cannon, further reinforcing what I have coined The Lobb Standard, by repe decision to choose Pat Lobb for service. The cashiers are in alignment with Cannon, further reinforcing what I have coined The Lobb Standard, by repeatedly providing excellent service, including keeping me updated. More

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The servicemen were kind, thoughtful, helpful, speedy explained everything to me. I’m not Taylor Swift, but I was treated like I was someone special. I will be back for the next round of maintenance. Tha explained everything to me. I’m not Taylor Swift, but I was treated like I was someone special. I will be back for the next round of maintenance. Thank you so much for your time. Julie. More

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Another dealership messed up a simple oil change by overfilling my 4Runner the day prior to this appointment. This put my engine in rough idle. I called this dealership and spoke with Austin and was ab overfilling my 4Runner the day prior to this appointment. This put my engine in rough idle. I called this dealership and spoke with Austin and was able to bring in it right away. They looked over my car and ended up doing a second oil change and it fixed the issue right away. Highly satisfied with their work and quick actions. More

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Excellent services,less waiting time and all questions answered to the satisfaction , good workers no complaints. answered to the satisfaction , good workers no complaints. More

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The greeter and Austin were both very friendly and professional. I was acknowledged as soon as I opened my door. professional. I was acknowledged as soon as I opened my door. More

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