Barb Basinski | Page 3

Confidence.. Being a long time Cadillac owner I have seen the changes and still want a Cadillac..the sales and service staff have always given me confidence in get Being a long time Cadillac owner I have seen the changes and still want a Cadillac..the sales and service staff have always given me confidence in getting the job done...Thank You...Dean, Scott and Barb... More

Helpful 0

Report | Print

Barbara was very helpful to me in many ways at Suburban Cadillac. Very happy with the service and professionalism that she provided to us. This is our seco was very helpful to me in many ways at Suburban Cadillac. Very happy with the service and professionalism that she provided to us. This is our second lease with her. Dan Carey More

Helpful 1

Report | Print

An Over the Top Experience After a mistake was made in my new vehicle order the Dealership stepped up and provided me with a Loaner during the waiting period. The delay ended up After a mistake was made in my new vehicle order the Dealership stepped up and provided me with a Loaner during the waiting period. The delay ended up being One month long and I am sure glad that the Vehicle was at my disposal. This is my third new Vehicle with Barb Basinski and working with her has been a very enjoyable experience. As a GM Retiree I am always glad that the Dealership is doing it Right, that is the GM that the General Public sees. Keep up the Good Work. Kurt Affholter More

Helpful 0

Report | Print

Excellent Wonderful! Barb and Scott are great to work with at Suburban! We purchased many Cadillacs through this dealership. Appreciate the help and look forwar Wonderful! Barb and Scott are great to work with at Suburban! We purchased many Cadillacs through this dealership. Appreciate the help and look forward to our next purchase!!! More

Helpful 0

Report | Print

Outstanding treatment at Suburban Cadillac of Plymouth The dealership is located at an ideal location with an impressive inventory. Initial contact was with Barbara Basinski sales consultant. Ms. Basinski The dealership is located at an ideal location with an impressive inventory. Initial contact was with Barbara Basinski sales consultant. Ms. Basinski has wonderful insite and is knowledgeable regarding the entire Cadillac line. My overall experience was outstanding. I will buy my future Cadillacs from Barbara and will let family and friends know of my wonderful experience. On a scale from 0-10 I would rate the entire experience at 9.85. More

Helpful 0

Report | Print

Review of Suburban Cadillac of Plymouth Great service for purchasing a new vehicle at Suburban Cadillac of Plymouth. The New sales Barb Basinski was friendly and very concern with satisfyin Great service for purchasing a new vehicle at Suburban Cadillac of Plymouth. The New sales Barb Basinski was friendly and very concern with satisfying my desires. More

Helpful 0

Report | Print

Wonderful first experience with Cadillac Our saleswoman Barbara went out of her way to ensure that we were happy with our new car. She spent much time showing us how to utilize all of the op Our saleswoman Barbara went out of her way to ensure that we were happy with our new car. She spent much time showing us how to utilize all of the options and made the whole experience a pleasure. We were also very happy working with Scott, our financial services manager, who also spent much time with us and was dedicated to ensuring we would be nothing but pleased. We will be return customers. More

Helpful 0

Report | Print

Get you to Pay for something you DONT NEED :( This car dealership will never see my face again . About 3 weeks ago I had made an appointment to get my Cadillac serviced for a service light that ap This car dealership will never see my face again . About 3 weeks ago I had made an appointment to get my Cadillac serviced for a service light that appeared on my screen. The service department fixed the problem and Now this week they told me I may need additional work done on my car HOW???? They just want to rip me off and get my money since I'm leasing my vehicle. The Service department said I have to pay for the work I need I'm wondering how when I'm still under my miles and you guys are not FIXING the vehicles the right way, that's why I'm having so many problems In the first place. This is exactly why so many vehicles are being recalled for different stuff because they are worried about making money instead of fixing the problem. Bye Bye Suburban Cadillac of Plymouth I'm going to a dealership that is trustworthy and concerned about me and the safety of my vehicle . P.s. I will be letting customers and family and friends know to go somewhere else to do business. More

Helpful 3

Report | Print

My Car lease experience at Suburban Cadillac of Plymouth We had leased several Lincoln MKX vehicles and liked them very much. After seeing the new Cadillac XT5 we liked it also and decided to visit Suburba We had leased several Lincoln MKX vehicles and liked them very much. After seeing the new Cadillac XT5 we liked it also and decided to visit Suburban Cadillac of Plymouth to test drive and review pricing. The sales associate at Suburban Cadillac, Barbara Basinski, was very curtious and helpful. We liked the XT5 very much but initially found the price and program was not as good as the Lincoln MKX. Barbara asked us to allow her more time to learn about upcoming Cadillac programs. She got back to us a couple weeks later with a much improved program allowing us to seriously consider leasing the XT5. During our next meeting with Barbara, she was able to find a vehicle with the features that we wanted plus, she helped with fine tuning the lease program allowing us to agree to the purchase. Barbara did a good job, the dealership did a good job preparing the vehicle and we like it very much. More

Helpful 0

Report | Print

Professionalism I was overwhelmed by the entire sales staff,especially Barbara Basinski who was outstanding when it came to matching me with exactly what I was lookin I was overwhelmed by the entire sales staff,especially Barbara Basinski who was outstanding when it came to matching me with exactly what I was looking for at a great price and personal service. I really felt at home with family! More

Helpful 0

Report | Print