Barb Sauer
Barb Sauer at Gordie Boucher Ford Lincoln of West Bend
Refer Me

Barb Sauer

Service Writer

Gordie Boucher Ford Lincoln of West Bend

3021 W Washington St
West Bend, WI 53095

Contact Me
4.8
185 Reviews
4.8

185 Reviews

Write a Review

185 Reviews of Barb Sauer

May 02, 2024

Dealership Rating
Employee Rating

They are number one in customer service and definitely care very much about keeping me the customer happy. More

by 6andes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann

May 03, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John and our team met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend, we look forward to having you as a valued customer for many years to come! Joe Hohmann Service Manager 262-338-3379

April 30, 2024

Dealership Rating
Employee Rating

Eugene is amazing! I didn't buy a truck yet but it's coming soon! More

by JACKI.FISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann , I know I'm missing 2 people but can't remember their names, sorry

Apr 30, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thanks, Jacki, for sharing about your experience with Gordie Boucher Ford Lincoln of West Bend. We appreciate your business and hope to see you again soon! Joe Hohmann Service Manager 262-338-3379

April 26, 2024

Dealership Rating
Employee Rating

Staff is very courteous Thorough work. Beautiful facility. Customer service is excellent! I definitely recommend!! More

by Charmaine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann

Apr 26, 2024

Gordie Boucher Ford Lincoln of West Bend responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend! Joe Hohmann Service Manager 262-338-3379

April 19, 2024

Dealership Rating
Employee Rating

Great service, explaining everything they find, everything they do, and what should be done for service and repairs. Appointments are on time. More

by RKRENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann

Apr 21, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

April 18, 2024

Dealership Rating
Employee Rating

Really like the people in the Service Dept, happy to see Bill back as Concierge, so friendly and helpful, along with Andres. John was pleasant and helpful as well. I paid $183 fornthe diagnostic, nothing wa More

by MARYSTEIN94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja , Monica .

Apr 19, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Joe Hohmann Service Manager 262-338-3379

April 16, 2024

Dealership Rating
Employee Rating

Service department went way beyond my expectations to resolve the problems . Service writer, service manager, and service tech all took ownership and worked to get vehicle back on the road. Impressive - More

by JAMES_AWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann

Apr 17, 2024

Gordie Boucher Ford Lincoln of West Bend responded

James, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Joe Hohmann Service Manager 262-338-3379

April 06, 2024

Dealership Rating
Employee Rating

Great Service done in very timely & satisfying fashion😜🤙🤙Definitely caring about the customers & quality of work done🤙🤙 More

by cdreher22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann

Apr 07, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if John, Joseph, and our team can further assist.

April 06, 2024

Dealership Rating
Employee Rating

Pleasantly uneventful. People were very courteous. Clean waiting room. Good snacks. Quick and easy access More

by HANDEJOHNSON
Recommend Dealer
Yes
Apr 07, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Thank you for choosing Gordie Boucher Ford Lincoln of West Bend. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 20, 2024

Dealership Rating
Employee Rating

Was ready to start on time and completed in time estimate given. I continue to be happy with their service. More

by NICOLECONRADSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Wayne Zarling

Jan 22, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Hi Nicole, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 17, 2024

Dealership Rating
Employee Rating

So far the repair looks good. Only issue is the windshield wiper fluild used when oil change was done, is has been frozen in this cold weather. More

by Ejl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Zieja, Joseph Hohmann

Jan 20, 2024

Gordie Boucher Ford Lincoln of West Bend responded

Hi there, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

1
...

Dealership Inventory (312 Vehicles)

used 2019 Land Rover Range Rover Velar car, priced at $33,495
2019 Land Rover Range Rover Velar
used
Santorini Black exterior
Automatic
Four-wheel Drive
used 2019 Ford F-150 car, priced at $43,495
2019 Ford F-150
used
White Platinum Tri-Coat Metallic exterior
Automatic
Four-wheel Drive
used 2018 Ford F-250 car, priced at $36,995
2018 Ford F-250
used
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
used 2013 Ford F-150 car, priced at $16,995
2013 Ford F-150
used
Ingot Silver Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Explorer car, priced at $45,975
2024 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2023 Ford Transit-250 car, priced at $50,975
2023 Ford Transit-250
new
Ingot Silver exterior
Automatic
All-wheel Drive