Bill Gooden | Page 4

Casey BMW responded

It's fantastic to hear that you found the car you were looking for and that Alexxio provided excellent assistance throughout the buying process and trade-in. Attention to detail and quick response times to questions are crucial elements in ensuring a smooth and satisfactory experience when purchasing a car. I'm glad to hear that Alexxio's support contributed to your happiness with the process. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

Casey BMW responded

It's good to hear that the purchase of your used Ram 2500 went smoothly overall. However, it's understandable that you're disappointed with the refusal to make concessions regarding the tires, especially if they were in need of replacement despite passing inspection. Clear communication and transparency regarding the condition of all components, including the tires, are crucial in ensuring a satisfactory purchasing experience. If you feel comfortable, you may consider providing feedback to the dealership about this issue to help improve their policies or procedures for future customers. If there's anything else you'd like to share or discuss further, please feel free to let me know.

Casey BMW responded

I'm glad to hear that you had a nice and smooth experience purchasing your new X3. A seamless process with a friendly and professional team can make all the difference when buying a new car. It's great that everyone you interacted with contributed to a positive experience. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

Casey BMW responded

It's great to hear about your positive experience at Casey BMW! A professional and friendly atmosphere coupled with helpful and non-pushy staff members like John can truly enhance the car-buying experience. Recommendations from satisfied customers like yourself are invaluable and reflect the dealership's commitment to providing exceptional service. Thank you for sharing your feedback, and I'm sure others will find it helpful when considering their automotive needs

Casey BMW responded

Thank you for the review and thank you for choosing us

Casey BMW responded

It's fantastic to hear about your awesome purchase experience at Casey BMW! Purchasing a new vehicle is a significant decision, and having a top-notch sales agent like Alexxio by your side can truly make a difference. The fact that you're extremely happy with your X5 M50 speaks volumes about both the quality of the vehicle and the level of service you received. Thank you for sharing your positive feedback, and congratulations on your new BMW!

Casey BMW responded

It sounds like you had an exceptional experience at Casey BMW, fred111! Alexxio and the entire staff went above and beyond to ensure that your new car purchase was organized, respectful, and seamless from start to finish. From the moment you arrived at the dealership to your decision to purchase the X5, it's evident that you were well taken care of and that the staff was dedicated to providing excellent service. It's great to hear that your genius guide also contributed to your positive experience. Recommendations like yours speak volumes about the quality of service provided by Casey BMW and Alexxio. If there's anything else you'd like to share about your experience or if you have any further feedback, please feel free to let me know!

Casey BMW responded

It's fantastic to hear that you had such a positive experience with Sharonda, jkennell! Taking the time to understand your needs and preferences, as well as showing you multiple options with different features, demonstrates a commitment to ensuring you find the right fit. It's clear that Sharonda's dedication to providing excellent service made a difference in your car-buying experience. If there's anything else you'd like to share or if you have any further feedback, please feel free to let me know!

Casey BMW responded

It's wonderful to hear that Danisha Tisdom provided you with courteous and knowledgeable assistance during your car shopping experience, Brian. Making the final decision easy for customers is a sign of excellent service. If you have any