Bill Harada
Bill Harada at MINI of St Louis
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Bill Harada | Page 3

Motoring Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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5.0
197 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

28 yrs, 8 mos

Languages Spoken

Japanese Japanese

5.0

197 Reviews

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197 Reviews of Bill Harada

January 17, 2023

Dealership Rating
Employee Rating

We have had nothing but positive experiences with Mini of St. Louis, from the sales department to the service department. Bill started off our relationship with Mini of St. Louis with a straightforward no p More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arman Dzafic

Jan 21, 2023

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman and Bill impressed you in this way. We are very lucky to have them at MINI. Take care and see you next time!

November 24, 2022

Dealership Rating
Employee Rating

Our family is very thankful for Mini of STL! They are more than just another car dealership! Service is top notch, professional & the service team have become friends! We've been customers fo More

by MOJO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown , Arman Dzafic, Mary Silver

Dec 01, 2022

MINI of St Louis responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at MINI! We are thrilled to hear about this experience, and thank you for the future referrals!

October 17, 2022

Dealership Rating
Employee Rating

Have been coming here for years, always enjoy purchase experience and friendly transparent service I receive! More

by MiniMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arman Dzafic

Oct 25, 2022

MINI of St Louis responded

Thank you for the 5-star review! See you next time!

July 02, 2022

Dealership Rating
Employee Rating

Just purchased a new Clubman, my second Mini. Excited to be back with the brand, loved everything about this purchase process! More

by stlmama
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Viero

Jul 15, 2022

MINI of St Louis responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at MINI! We are thrilled to hear about this experience, and thank you for the future referrals!

June 25, 2022

Dealership Rating
Employee Rating

Loved Mini of St. Louis. We are purchasing the car from Bill as soon as they finish getting it prepped.. Thanks More

by jrjcadkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2022

jrjcadkins responded

We picked up our Mini Cooper on Thursday and we couldn't be happier. They replaced the struts, brakes, tires and cleaned up both outside and inside. It drives like a dream and we couldn't be happier. Bill Harada ensured we had a very fast and easy experience very pleasurable. We have nothing but great things to say about Bill and Mini. We will definitely be back!!

Jul 15, 2022

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Bill impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

May 18, 2022

Dealership Rating
Employee Rating

I appreciate Arman and his staff immensely. It’s such a pleasure, in these challenging time globally to still have people that are professional, attentive and personable as Arman and the staff More

by Mini Peace
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Arman Dzafic, The entire staff that was involved in the serving of my Mini

May 25, 2022

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

January 18, 2022

Dealership Rating
Employee Rating

My wife was really excited of getting her second Mini. We went to Mini of St. Louis, and we had Bill Harada as our salesperson he was a very nice only thing is he cannot keep a promise when he makes one. T More

by lisam.
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Viero , Neil Westfall

Jan 19, 2022

MINI of St Louis responded

Dear Lisa, Thank you for driving all the way from Kentucky to purchase your new MINI from us. We wish you many happy MINI Motoring years ahead. As for your husband taking the time to write this awful review in your name, we also felt that it was an awkward and uncomfortable experience working with him. We understand it all started over a key ring that escalated from there and your husband clearly did not want Neil, our General Sales Manager, to step in while trying to understand why he was acting so agitated. For over 20 years, we have dedicated ourselves to providing excellent care and service to our customers. We sincerely wish the interaction between our staff and your husband could have been better, we thank you again and wish you all the best.

Jan 20, 2022

lisam. responded

No, my husband was not agitated he was annoyed at that a simple promise made by the salesman could not be kept. He got agitated when the sales manager kept trying to provoke him, even when he asked him to leave him alone.

January 06, 2022

Dealership Rating
Employee Rating

Mini of St. Louis has always been wonderful to me! They know that I know my cars, and it’s fun just to stop in and say Hi from time to time. Driving my 5th Mini! More

by Serpg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arman Dzafic, Mary McDonnell, Neil Westfall, Todd Feuerhaken- 5 stars

Jan 11, 2022

MINI of St Louis responded

Thank you for the 5-star review! Stay safe and see you next time!

January 04, 2022

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Employee Rating

Great people to work with!!! Arman was very knowledgeable and explained everything I needed to know thoroughly. They even went out of their way to help with an issue with the service contract people. I high More

by keneman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson , Arman Dzafic, Mary McDonnell

Jan 11, 2022

MINI of St Louis responded

Thank you for the 5-star review! We are happy that Arman impressed you in this way. We are very lucky to have him at MINI. Stay safe and see you next time!

January 03, 2022

Dealership Rating
Employee Rating

Well informed sales team and cared about the customers satisfaction. Very clean and professional looking atmosphere. More

by kandk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Viero

Jan 11, 2022

MINI of St Louis responded

Thank you for the review! Stay safe and see you next time!

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