Dealership Experience
12 yrs, 6 mos
Industry Experience
28 yrs, 8 mos
Languages Spoken
Japanese
197 Reviews
Write a Review197 Reviews of Bill Harada
January 17, 2023
We have had nothing but positive experiences with Mini of St. Louis, from the sales department to the service department. Bill started off our relationship with Mini of St. Louis with a straightforward no p St. Louis, from the sales department to the service department. Bill started off our relationship with Mini of St. Louis with a straightforward no pressure enjoyable sales interaction. Arman is one of the most professional, competent, and honest service reps I have worked with. I have not met the service technicians but have viewed their videos and have the same confidence in them as I do for the rest of the service department. We have and will continue to recommend Mini of St. Louis. Dale & Candy, Rolla MO More
Other Employees Tagged: Arman Dzafic
November 24, 2022
Our family is very thankful for Mini of STL! They are more than just another car dealership! Service is top notch, professional & the service team have become friends! We've been customers fo They are more than just another car dealership! Service is top notch, professional & the service team have become friends! We've been customers for many years & will continue to be customers due to the way they treat their customers. A special shout out to Carrie, Arman, Mary, Bill & the rest of the team! Also, very grateful for the loaner cars to drive, since we live several hours away. Makes the trip worthwhile, since we can run errands while our car is being serviced! More
Other Employees Tagged: Carrie Brown , Arman Dzafic, Mary Silver
July 02, 2022
Just purchased a new Clubman, my second Mini. Excited to be back with the brand, loved everything about this purchase process! Excited to be back with the brand, loved everything about this purchase process! More
Other Employees Tagged: Matt Viero
May 18, 2022
I appreciate Arman and his staff immensely. It’s such a pleasure, in these challenging time globally to still have people that are professional, attentive and personable as Arman and the staff It’s such a pleasure, in these challenging time globally to still have people that are professional, attentive and personable as Arman and the staff at Mini of St. Louis. Mini of St. Louis is to be commended for having an excellence staff. Well done Mini 🚙! More
Other Employees Tagged: Arman Dzafic, The entire staff that was involved in the serving of my Mini
January 18, 2022
My wife was really excited of getting her second Mini. We went to Mini of St. Louis, and we had Bill Harada as our salesperson he was a very nice only thing is he cannot keep a promise when he makes one. T went to Mini of St. Louis, and we had Bill Harada as our salesperson he was a very nice only thing is he cannot keep a promise when he makes one. The sales manager Neil Westfall is full of himself and arrogantly rude!!! We are in a market where there are more customers than cars but remember Neil this sellers' market is temporary!! We paid deposit on our car and got it 5 months later. Neil was trying to provoke me when we were there to pay for our vehicle into a confrontation. I asked him to leave us alone and he continued to try and get a confrontation. When I brought this up to Matt Fiero the finance manager and told him that we would be making a negative review he said it would only reflect more negative on the salesperson. IF YOU CAN AVOID MINI OF ST. LOUIS I WOULD. THERE ARE OTHER MINI DEALERS AND AT THIS MOMENT THEY DO NOT CARE FOR THEIR CUSTOMERS. More
Other Employees Tagged: Matt Viero , Neil Westfall
January 06, 2022
Mini of St. Louis has always been wonderful to me! They know that I know my cars, and it’s fun just to stop in and say Hi from time to time. Driving my 5th Mini! know that I know my cars, and it’s fun just to stop in and say Hi from time to time. Driving my 5th Mini! More
Other Employees Tagged: Arman Dzafic, Mary McDonnell, Neil Westfall, Todd Feuerhaken- 5 stars
January 04, 2022
Great people to work with!!! Arman was very knowledgeable and explained everything I needed to know thoroughly. They even went out of their way to help with an issue with the service contract people. I high and explained everything I needed to know thoroughly. They even went out of their way to help with an issue with the service contract people. I highly recommend Armand and all of the MINI OF St. Louis team. Have been treated very well everytime I've gone there. More
Other Employees Tagged: Scott Thompson , Arman Dzafic, Mary McDonnell
January 03, 2022
Well informed sales team and cared about the customers satisfaction. Very clean and professional looking atmosphere. satisfaction. Very clean and professional looking atmosphere. More
Other Employees Tagged: Matt Viero