Bill McLean
Bill McLean at Otto Cadillac
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Bill McLean | Page 93

Service Advisor

Otto Cadillac

1769 Central Ave
Albany, NY 12205

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4.8
962 Reviews

Dealership Experience

16 yrs, 4 mos

Industry Experience

30 yrs, 4 mos

4.8

962 Reviews

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962 Reviews of Bill McLean

November 29, 2018

Dealership Rating
Employee Rating

Always easy Always ready for you at the time of the scheduled appointment. Service is always provided in a timely and efficient manner. In and out without ever More

by bcfisher32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon , Allison Anaya

November 29, 2018

Dealership Rating
Employee Rating

As usual, treated with respect and professionalism. My experience with the service department at Otto has always been positive. I can get appointments quickly, loaners if need be, otherwise my car has a More

by rfsotherden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 28, 2018

Dealership Rating
Employee Rating

Routine Maintenance Bill was awesome, he met me right away, understood the work, recommended an inspection that was due and got me in and out quickly. Outstanding! More

by LoPro
Customer Service
Friendliness
Recommend Dealer
Yes

November 27, 2018

Dealership Rating
Employee Rating

service department I cant say enough about the great professional service I recieved from Bill McLean,Steve Lemon, and Allison at Otto Cadillac . You wont be disappointe More

by Debkayak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon , Allison Anaya

November 27, 2018

Dealership Rating
Employee Rating

Great service! We purchased a 2014 CTS from the dealership last December. We recently called the service department after receiving a recall letter. We were able to More

by MSHARER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 22, 2018

Dealership Rating
Employee Rating

Otto is the perfect to buy and to maintain a vehicle. We are second time customers and we bought another Cadillac because of the excellent way we are treated by Steve LeMon, Bill McLean and everyone at Ot More

by MCARLSON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Steve LeMon

November 21, 2018

Dealership Rating
Employee Rating

Service items Service was excellent for oil and filter change and topped off washer fluid.plus performing recall items applicable to the 2015 CTS. Parts for 18207 L More

by JDOMBROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2018

Dealership Rating
Employee Rating

Excellent Experience The service was fast and Bill went over my vehicle very well with me. The waiting area was nice with coffee water TV and magazines. More

by ZKenyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 19, 2018

Dealership Rating
Employee Rating

Great work! Very professional! Couldn’t have had better service. Very quick. Very professional. Everyone very kind and helpful. I’ll definitely take my Cadillac back here if I have More

by matthewdminardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 15, 2018

Dealership Rating
Employee Rating

Treated fairly. Friendly atmosphere and problems solved.When you walk in people know your name. Steve LeMon is the best salesman I have ever dealt with.Bill McLean is More

by EnaJ456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto , Steve LeMon

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