Dealership Experience
16 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
943 Reviews
Write a Review943 Reviews of Bill McLean
September 17, 2018
Annual Service . Annual servicinig included changing some parts in keepiing with the mileage. Service was prompt, efficient and as always Bill was pleasant, helpful an Annual servicinig included changing some parts in keepiing with the mileage. Service was prompt, efficient and as always Bill was pleasant, helpful and obliging. He is a great addition to your staff;.The surroundings for waiting are attractive and comfortable--actually pleasant. More
Other Employees Tagged: Steve LeMon
May 05, 2017
Why did we wait so long...... We have been Honda Coupe owners for 30 years. Stopped by to check out the Cadillac Coupe, ended up purchasing a CTS to our surprise! We would not ha We have been Honda Coupe owners for 30 years. Stopped by to check out the Cadillac Coupe, ended up purchasing a CTS to our surprise! We would not have done that had it not been for Phil Savrine's patience and no pressure approach. He spent quite a few hours with us showing us all the options. Otto Cadillac is awesome! They certainly made us feel like part of the family. We would most definitely recommend to anyone. We look forward to our first visit back for service. We know that Bill and his crew will take great care of us as well. Time to hit the road............... More
Other Employees Tagged: Chris Otto , Sandy Kwarta, Phillip Savrine
April 10, 2017
no plans of a newer car!! dropped my car off to get a new key fob and as a courtesy, the service department noticed a light on my dash board and put my car on a diagnostic mac dropped my car off to get a new key fob and as a courtesy, the service department noticed a light on my dash board and put my car on a diagnostic machine at no cost to me. They informed me of several issues and printed me out a report. At no time did they even try to get me to have their department do the work, it was done just cause they cared. I in turn asked to look at what they had in pre owned and Declan showed me a few that would fit my budget. with in a few days I drove away on a new pre owned ATS.! This would not have happened if it were not for the courteous service I received from OTTO and its AMAZING TEAM!! Thank you so much! More
Other Employees Tagged: Declan Cohen
April 03, 2017
Enjoyable service I am always treated immediately on arrival for service. Bill McLean is welcoming, listens to my concerns and answers my questions. Waiting room is p I am always treated immediately on arrival for service. Bill McLean is welcoming, listens to my concerns and answers my questions. Waiting room is pleasant and I am always kept up to date on progress of the service. More
Other Employees Tagged: Michael Caccese
March 31, 2017
Great service I was at Otto Cadillac Service recently and was treated like royalty by Bill"the farmer"McLean and Roger "the service mangler".Good job,guys. I was at Otto Cadillac Service recently and was treated like royalty by Bill"the farmer"McLean and Roger "the service mangler".Good job,guys. More
Other Employees Tagged: Declan Cohen
March 31, 2017
Chris Otto, Walter Otto Horrible place to go. They fire all the employees so they can save a buck. Once they fired a good friend of mine (Brian Mae) they tried to get me to b Horrible place to go. They fire all the employees so they can save a buck. Once they fired a good friend of mine (Brian Mae) they tried to get me to buy a new Cadillac that I heard was only on the lot for 3 days but was really over 200 that no one wanted. Chris and Walter, I hope you guys realize your dealership is a sinking ship you cheap xxxxx. More
Other Employees Tagged: Chris Otto , Donald Bisesti
March 30, 2017
Service - Second to none! Not only did I purchase this vehicle from OTTO....I also service it there and the customer service and workmanship are outstanding. The stand behind t Not only did I purchase this vehicle from OTTO....I also service it there and the customer service and workmanship are outstanding. The stand behind their work and always check to make sure you are satisfied.. More
March 27, 2017
Excellent service As usual, I received wonderful service at Otto Cadillac. Everyone is friendly and courteous. The waiting room is pleasant and clean. Bill took care As usual, I received wonderful service at Otto Cadillac. Everyone is friendly and courteous. The waiting room is pleasant and clean. Bill took care of my service, washed my car, and I was extremely satisfied. More
March 27, 2017
Highly personalized! Especially personalized and extremely efficient! I was accommodated twenty minutes before my appointment. Bill was very helpful and answered all quest Especially personalized and extremely efficient! I was accommodated twenty minutes before my appointment. Bill was very helpful and answered all questions asked of him. Super service! Thanks for everything!👌 More
Other Employees Tagged: Declan Cohen
March 24, 2017
Excellent service. Service department has always made me comfortable in their waiting area. They keep me updated to the service being preformed and any problems they may Service department has always made me comfortable in their waiting area. They keep me updated to the service being preformed and any problems they may find. Me and my wife are very happy with Otto's Service Center. More
Other Employees Tagged: Steve LeMon