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Billy Herbert
Billy Herbert at Galleria BMW
Refer Me

Billy Herbert | Page 5

Service Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
95 Reviews

Hey everyone! I’m born and raised on Ms Gulf coast. I’ve been in the service business for 23 years. I enjoy creating relationships with my clients and helping them in anyway with there vehicle needs. I’m married with 3 teenage boys. Yes, life is busy! I look forward to helping in anyway possible.

Industry Experience

23 yrs, 5 mos

Languages Spoken

English English

4.9

95 Reviews

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95 Reviews of Billy Herbert

April 26, 2024

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Employee Rating

The service department is great. Very helpful, courteous, and knowledgeable. Billy was especially helpful and answered every question we had. The work was done in a timely manner, ac More

by Bobby
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Recommend Dealer
Yes
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Apr 27, 2024

Galleria BMW responded

Thank you so much for your recommendation, Bobby! We really appreciate your taking the time to share such kind words about Billy and our service department. We really appreciate your business and trust, and hope to continue to work with you in the future!

April 26, 2024

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The staff is always welcoming and friendly to me. The service is quick and efficient. More

by rhondagaddis
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz, Chris Veninga

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Apr 27, 2024

Galleria BMW responded

Thank you very much, Rhonda! We really appreciate your business and kind words, and we hope to work with you again in the future!

April 20, 2024

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It was an ok experience. I wasn’t blown away. I was quoted one price for tires and paid $300 more. The overall visit was over 2 plus hours waiting for truck wash. The rims we More

by Locddoctor
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Yes
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Apr 22, 2024

Galleria BMW responded

Thank you for sharing your experience as well as your feedback! We really appreciate it, as it is the only way that we can truly understand your experience. Thank you for your business and for trusting your vehicle with our dealership. We promise to shoot for 5 stars next time.

April 18, 2024

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Friendly people, they communicated with me through the process (with videos!!), gave complete details so I could make the appropriate decision. This is the fourth BMW dealership with whom I have worked, d More

by usma82.lynn
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Yes
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Apr 18, 2024

Galleria BMW responded

Thank you so much! We are so happy to have been able to provide you with a comfortable and overall great experience. We really appreciate you trusting your vehicle with our dealership, and hope that you will reach out if you ever need anything in the future. Thank you again!

April 18, 2024

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Work is consistently performed timely and efficiently. Customers are kept informed as to progress or any unforeseen issues. More

by Michaelandrewross
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Yes
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Apr 18, 2024

Galleria BMW responded

Michael, Thank you very much for sharing such kind words. We are so happy to have been able to provide you with timely and efficient experiences. If there is anything else we can assist you with, please do not hesitate to reach out!

April 18, 2024

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The employees in the service center are very friendly, knowledgeable and helpful every time I have been there More

by jcbosco
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Yes
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Apr 22, 2024

Galleria BMW responded

Thank you so much for your business and kind words. We are so pleased to hear that you had such a friendly, helpful, and knowledgable experience with our service center. If there is anything else that we can assist you with, please do not hesitate to reach out!

April 17, 2024

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Every one was very courteous and pleasant. They made our experience great. The job was done promptly and efficiently. More

by LDuffy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Saenz, Chris Veninga

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Apr 17, 2024

Galleria BMW responded

Thank you very much for your kind words about our team and dealership, LDuffy! We are so pleased to hear that you had such a courteous and pleasant experience with our team and could not be happier to have been able to make your experience great! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust.

April 16, 2024

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Billy in the service department is amazing! He alone would be the reason I would be a repeat customer!! More

by the_misty2002
Recommend Dealer
Yes

Other Employees Tagged: Quentin Meador

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Apr 17, 2024

Galleria BMW responded

Wow! Thank you so much!! We could not be happier to hear that you had such an amazing experience with Billy and that you think he is as great as we do! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust, and look forward to working with you again in the future.

April 16, 2024

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Services was quick, timely, efficient . Customer Service was a very friendly atmosphere, that truly made you feel welcome. More

by Shinton1763
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Yes
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Apr 17, 2024

Galleria BMW responded

Thank you so much for sharing such kind words about our customer service, atmosphere, and dealership as a whole. We are so pleased to have been able to provide you with a timely, efficient, and overall great service experience. If there is anything else that we can assist you with, please do not hesitate to reach out! We really appreciate your business and trust!!

April 11, 2024

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Always 5 start service! !!! Everyone is knowledgeable, smiling and cares about the customer! Great experience every time More

by Benton.sykes33
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Martin, Chris Veninga

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Apr 11, 2024

Galleria BMW responded

Thank you so much, Benton! We could not be happier to hear that you always have a 5 star service experience with us. We really appreciate you sharing such kind words, as well asking trusting us with your business. If there is anything we can assist you with n the future, please do not hesitate to reach out. We really appreciate you.

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