Billy Kwan
Billy Kwan at Mercedes-Benz of Arcadia
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Billy Kwan | Page 4

Finance Manager

Mercedes-Benz of Arcadia

101 N Santa Anita Ave
Arcadia, CA 91006

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4.7
38 Reviews

Languages Spoken

English English

Mandarin Mandarin

4.7

38 Reviews

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38 Reviews of Billy Kwan

April 29, 2021

Dealership Rating
Employee Rating

I purchased a Mercedes from Kat, she is extraordinary! Very knowledgeable, professional, and made the process so easy! Billy Kwan in Finance is amazing also! More

by WendyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Katrin Bassenger

May 01, 2021

Mercedes-Benz of Arcadia responded

Hi Wendy, Thank you very much for your five star review and sharing your experience with us here at Mercedes-Benz of Arcadia. We appreciate to know that Kat and Billy were knowledgeable and professional and provided above and beyond service to you. Congratulations on your Mercedes and we are looking forward to assisting you for any of your future automotive needs,

January 22, 2020

Dealership Rating
Employee Rating

The sales person Billy Kwan helped us a lot . He spent times with us and answered all questions well beside his friendliness. We will recommend him to our friends . More

by gwansugiharto
Recommend Dealer
Yes

Other Employees Tagged: Huy Nguyen

Jan 23, 2020

Mercedes-Benz of Arcadia responded

Thank you for the great review! We will be sure to thank Billy for providing you with friendly and knowledgeable service. We look forward to your next visit!

September 04, 2019

Dealership Rating
Employee Rating

Best, Quickest & Hassle-free purchase I’ve ever made Denise from this dealership is a straight up pro and ROCKED! Clean & super professional process with dialed in & knowledgeable personnel. Billy Kwan More

by JoeyGilbertInc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denise Justice

Sep 06, 2019

Mercedes-Benz of Arcadia responded

Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

August 19, 2019

Dealership Rating
Employee Rating

Billy was my salesman to help me to purchase new vehicle. He had a great business service that lead me to choice this dealership. I appreciate his efforts More

by Chan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2019

Mercedes-Benz of Arcadia responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 31, 2019

Dealership Rating
Employee Rating

Fast, Friendly, and Reasonable I bought my first GLC300 from Rusnak Arcadia and it was a fast, friendly, and reasonably priced experience. I did research online and found the best d More

by isabellawong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2019

Mercedes-Benz of Arcadia responded

Hello, we're glad to hear you enjoyed your visit. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! - Huy Nguyen, Sales Manager

August 31, 2018

Dealership Rating
Employee Rating

Great dealer very nice people got a car from Billy Kwan last Sat. He is the best. dealer enviorment is very new and pretty. everyone treated me very nice. I am very appreciated More

by cathyyuu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 27, 2018

Mercedes-Benz of Arcadia responded

I will be sure to pass along your kind words to Billy! Thanks for leaving us this 5-star review! - Huy Nguyen, Customer Service Manager

February 14, 2018

Dealership Rating
Employee Rating

Excellent sales person, Billy. Billy is indeed an asset to your Dealership. He treated me not only as a customer but as a person. Chose Ruznak because of him. More

by AFV51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2018

Mercedes-Benz of Arcadia responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience- Huy Nguyen, Customer Service Manager

February 01, 2018

Dealership Rating
Employee Rating

helpful sales staff I got my CPO CLS400 from Billy Kwan few days ago. He has great product knowledgeable and understand my concern. strongly recommend Billy Kwan!! Great More

by Stacey 1668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2018

Mercedes-Benz of Arcadia responded

Thank you for the great feedback and recommendation! We are so happy to hear Billy took great care of you! - Huy Nguyen, Customer Service Manager

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