Bob Fahey
Bob Fahey at Colonial Chevrolet
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Bob Fahey | Page 2

Service Director

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.6
29 Reviews

Dealership Experience

10 mos

Industry Experience

53 yrs, 5 mos

Languages Spoken

English English

4.6

29 Reviews

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29 Reviews of Bob Fahey

March 19, 2024

Dealership Rating
Employee Rating

The BodyShop did a fantastic job ! Both Trevor and Monica were great! Great follow up during the repairs , car was clean They worked with my insurance company With no surprise's More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Trevor, Monica, and our team met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 27, 2024

Dealership Rating
Employee Rating

Bobbie is very detailed and keeps you informed how the repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 20, 2024

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Employee Rating

The service was great as always. Please stop with the requests for reviews. Thank you. More

by dave@strongsidebrewing.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 20, 2024

Colonial Chevrolet responded

Dave, Thank you for your service review. We appreciate you being a Colonial Chevrolet customer! John Woodland General Manager jwoodland@colonialchevrolet.com

February 19, 2024

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Amazing service as always! Colonial is great at keeping the customer in the know and addressing all my concerns. More

by Marynv21
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

February 12, 2024

Dealership Rating
Employee Rating

To be truthful my family has been buying Chevrolets for years for both business and pleasure. I have been a loyal customer to wherever Bob Fahey goes to work for both service and sales if I want to buy som More

by jimlapery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Colonial Chevrolet responded

Jim, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 29, 2024

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Great kind staff very accommodating. Quick painless process I would definitely buy from them again. More

by Mitchm
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Ealey, Parrish Kelley

Jan 30, 2024

Colonial Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

January 27, 2024

Dealership Rating
Employee Rating

Not sure who the service rep was who checked me in (he did not provide his name), but he was miserable. Didn't look at me, grunted through the process, and made it feel like I was a big inconvenience to b More

by WALDOPAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kyle Crawford

Jan 29, 2024

Colonial Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Robert Fahey Service Director Rfahey@colonialchevrolet.com

December 29, 2023

Dealership Rating
Employee Rating

The best service ever. Would never go anywhere else. Bob is top notch ! Very knowledgeable and gets the job done More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2023

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

December 06, 2023

Dealership Rating
Employee Rating

They were great to communicate with, and resolved my problem quickly. I would definitely go back for service again More

by danbilek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Crawford

Dec 06, 2023

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Dan, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

November 30, 2023

Dealership Rating
Employee Rating

Diagnosed my issue with my 2020 Bolt. Told me 2 weeks to order new battery and then install it. Part arrived and was installed in 2 weeks. Great job and they gave me loaner vehicle to us More

by KFINNERTY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Crawford

Dec 01, 2023

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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