Bob Pace
Bob Pace at Palmetto Ford Lincoln
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Bob Pace | Page 3

Lincoln Service Advisor

Palmetto Ford Lincoln

1625 Savannah Hwy
Charleston, SC 29407

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2.6
29 Reviews

Dealership Experience

6 yrs, 7 mos

Industry Experience

38 yrs, 4 mos

Specialties & Trainings

over 30 years in the automotive industry

2.6

29 Reviews

Write a Review

29 Reviews of Bob Pace

May 09, 2018

Dealership Rating
Employee Rating

Courteous, efficient, effectice Your handler will talk you through whatever you need, and will work with you to save money. This system of having someone responsible for your car no More

by MRSCEMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2018

Palmetto Ford Lincoln responded

We are so happy to hear that you are satisfied with your experience. Thank you so much for the excellent rating. We appreciate your business and look forward to working with you again in the future!

May 05, 2018

Dealership Rating
Employee Rating

Great, timely service Bob and Greg were awesome. Greg set up my appointment but Bob took over once I arrived. Bob listened to me carefully as I told him the minor issue I h More

by Clueless Productions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Engert

May 09, 2018

Palmetto Ford Lincoln responded

Thank you so much for choosing us to service your vehicle. We unconditionally guarantee our service and strive to exceed your expectations on every visit. Thank you for your business and we hope to take care of any of your future car needs!

May 04, 2018

Dealership Rating
Employee Rating

Routine maintenance Outstanding service to take care of needed maintenance Talked about needs to service vehicle on a time basis rather than a mileage basis for a car tha More

by C17ORF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 09, 2018

Palmetto Ford Lincoln responded

Thank you for sharing your experience with us. Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable.

April 30, 2018

Dealership Rating
Employee Rating

Servicing Pretty flexible service. Done within the time frame they gave me and keep a history of my car and what it needs throughout it being worked on here. More

by MIKC1138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2018

Palmetto Ford Lincoln responded

Thank you for the review, we're glad that you came back to see us again! If you need anything else in the future, please let us know. Have a fantastic day!

April 28, 2018

Dealership Rating
Employee Rating

Key fob not working Had an issue that morning, car would not recognize either of my key fobs. Called and dropped care off. They were able to replace one of my fobs and More

by DGHJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 01, 2018

Palmetto Ford Lincoln responded

We're glad to hear that our team took care of you and replaced your key fob. Thank you for taking the time to share your experience with us!

April 27, 2018

Dealership Rating
Employee Rating

Better than last time Service staff was great. However I shouldn’t not have had to pay for a car rental on a ford recall. It was a ford issue not a customer issue. More

by LINDACOKE2010
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
May 01, 2018

Palmetto Ford Lincoln responded

Thank you for the feedback, Linda. We appreciate you taking the time to share your experience with us. Please let us know if there's anything else we can do for you!

April 26, 2018

Dealership Rating
Employee Rating

Bob is AWESOME! Brought my car in for 60k checkup and brakes. Originally bob said my car wouldn’t be ready until the next day. After I told him that I desperately nee More

by RYAN.TEIXEIRA13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 30, 2018

Palmetto Ford Lincoln responded

We always strive to go above and beyond, Ryan! It's great that Bob was able to stay back in order to get you back into your car, that's fantastic! Thank you so much for the review, we hope that we can help you out again next time you have any problems.

April 13, 2018

Dealership Rating
Employee Rating

Great service! I had a poor experience with the service department at Summerville Ford a year ago, and was told I should go to Palmetto Ford for a second opinion. It More

by OCONNLP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2018

Palmetto Ford Lincoln responded

Thank you for the review, we're glad you found us! It would be our pleasure to work with you again, so please reach out to us when the time comes!

April 13, 2018

Dealership Rating
Employee Rating

Good customer service. Palmetto Ford Service was truly pleasant and the service department does a great, too. Thanks Bob, for making sure everything went smoothly! Thank More

by CG2NETDEVGROUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Mount

Apr 16, 2018

Palmetto Ford Lincoln responded

Thanks for the review! We're glad you had such a pleasant experience, that is important to us. Have a wonderful day!

3

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