Bob Tomlin
Bob Tomlin at Coastal Kia
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Bob Tomlin | Page 75

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
754 Reviews
4.9

754 Reviews

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754 Reviews of Bob Tomlin

March 17, 2020

Dealership Rating
Employee Rating

Bob is great to deal with Always have a positive experience with Kia service and Bob. He is always courteous, pleasant and helpful. My wait time wa a little longer than expec More

by CLGAMBINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2020

Coastal Kia responded

Thank you so much for the wonderful five star service review for Coastal Kia! It was thoughtful of you to mention Bob Tomlin in service by name. We love the comment, "always have a positive experience with Kia service and Bob." We sincerely appreciate your business and loyalty to Bob and our Coastal Kia team. Please call us if you need anything. We are here to help. Thanks again.

March 16, 2020

Dealership Rating

Service The appointment was made by the dealers for 700 am when the services department didn't open until 8, which I didn't know before. I stood outside for a More

by E_E_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2020

Coastal Kia responded

Thank you so much for the wonderful feedback and great review. Our management team is currently working to correct this issue. Your feedback is vital in changing this programming glitch. It is wonderful to hear "the service was quick and everyone was nice." Thanks again for going online and sharing your experience. Please call our Coastal Kia team if you need anything. We are here to help!

March 16, 2020

Dealership Rating

Routine service Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed More

by BWATKINS3351
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Mar 16, 2020

Coastal Kia responded

Wonderful! Thank you for the five star Coastal Kia service review and gracious comments. It was thoughtful of you to mention Bob Tomlin by name. Your amazing review has been shared with Bob and our entire service team. It means the world to us to have you choose a local small business for your automotive needs. Our Coastal Kia team strives to deliver a five star truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need us.

March 15, 2020

Dealership Rating
Employee Rating

I just wanted to say thank you for all of the great service we received there while trading our 2017 Kia Optima in for a 2020 Kia Sorento. Everyone there were very courteous and friendly. They went ab More

by PGeorge
Recommend Dealer
Yes

Other Employees Tagged: JP Nicholas, Michael Mascavage , Don Nguyen

Mar 16, 2020

Coastal Kia responded

Congratulations on your new 2020 Kia Sorento purchase from Coastal Kia! Thank you so much for the five star review and gracious comments. We love the comments, "everyone there were very courteous and friendly... they went above and beyond to make the deal happen." Don't forget we offer: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything. Welcome to the family!

March 12, 2020

Dealership Rating
Employee Rating

I was greeted as soon as I came in. I came in early and they tended to me earlier than the original appointment. I feel like they were thorough. More

by jeremybspencer
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Mar 16, 2020

Coastal Kia responded

Thank you for the five star service review for Coastal Kia! It was thoughtful of you to go online and share your thoughts. It is wonderful to hear our service team exceeded your expectations and were able to get you in earlier than your appointment time dictated. We are home of the "truly exceptional experience." Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

March 11, 2020

Dealership Rating
Employee Rating

Very Good Bob called and said I had a recall on my Kia, made the appt. took in talked with Bob and he took care of the problem. Was finished in about 1 1/2 hr. More

by WOODDUCK0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 12, 2020

Coastal Kia responded

Fantastic! Thank you so much for the five star service review and awesome feedback. Your amazing review has been shared with Bob and our entire team. It was thoughtful of you to mention Bob by name. We are thrilled to hear you had a pleasant service experience. Don't forget we offer: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

March 05, 2020

Dealership Rating
Employee Rating

My experience was good. Bob was very helpful, kept me informed as to what was happening with my vehicle. I will certainly go back. I would recommend Kia Service. More

by PEREGOYLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2020

Coastal Kia responded

Thank you so much for the five star service review for Coastal Kia in Wilmington, NC. It was thoughtful of you to mention Bob Tomlin by name. Bob is amazing and we are lucky to have him. Your five star review and gracious comments have been shared with Bob and our entire service team. Thank you for choosing Coastal Kia! We appreciate your review and high recommendations. Please call us if you need anything. We are here to help. Thanks again.

March 04, 2020

Dealership Rating
Employee Rating

Very polite staff My salesman,Kevin, was very helpful and knowledgeable. I would recommend him to anyone. He asked about my needs and delivered what I wanted. Kudos to More

by KARMA7209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest , Kevin West

Mar 05, 2020

Coastal Kia responded

Thank you so much for the wonderful five star review! Our entire Coastal Kia team wants to welcome you to the family. It was extremely thoughtful of you to mention your Product Specialist Kevin by name. We are thrilled to hear you found him to be "very helpful and knowledgeable." We look forward to seeing you during your first complimentary service at 5000 miles. Please call us if you need anything. We are here to help!

March 03, 2020

Dealership Rating
Employee Rating

Coastal Every time my wife and I visit we are treated very well.We both enjoy visiting Coastal Kia and would advise all our friends to do so as well.All the f More

by FSFOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa

Mar 03, 2020

Coastal Kia responded

Wonderful ! Thank you so much for the five star review for Coastal Kia! We love your comments and thoughtful testimonial. We sincerely appreciate you and your wife choosing Coastal Kia for your automotive needs. Thank you for being such an important part of our Coastal Kia family. Please call us if you need anything we are here to help.

February 26, 2020

Dealership Rating
Employee Rating

Bob does it right. Bob Tomlin and the entire Coastal KIA service department work hard to make every service appointment thorough and painless as possible. Since this is More

by MRSP1051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey

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