Bob Tomlin
Bob Tomlin at Coastal Kia
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Bob Tomlin | Page 76

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
771 Reviews
4.9

771 Reviews

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771 Reviews of Bob Tomlin

April 27, 2020

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Employee Rating

I've purchased my 2019 from costal, the process was super easy and simple (shocker) they were able to get me in a car in my price range! I have also have taken both my Kia's there for servicing!! A fantast More

by trista_mcafee
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Swinson, Tyler Desmarest, Sam Weisman , Howard Ramsey

Apr 28, 2020

Coastal Kia responded

Congratulations on your recent purchase from our team at Coastal Kia! We sincerely appreciate your loyalty in both our sales and service departments. We love the comment, "a fantastic job all around when you deal with Coastal Kia!!" Awesome! We strive to deliver a truly exceptional experience to every client during every visit. Your gracious comments and wonderful five star review has been shared with our entire Coastal Kia team. Thanks again! Please call us if you need anything. We are here to help!

April 23, 2020

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My "new to me" 2013 Sorento broke down and needed a new engine. It was a Saturday afternoon and AAA towed it to the service department. Monday I got a call about what needed to happen. I was given a rental More

by REWARDSTINASTRANDBERG
Recommend Dealer
Yes
Apr 23, 2020

Coastal Kia responded

You are very welcome! Thank YOU for the fantastic five star service review and wonderful testimonial. We are thrilled to hear our Coastal Kia service team was able to exceed your expectations. We hate you experienced car trouble on a weekend but are happy to hear you found our "truly exceptional experience" culture to be seamless and convenient. Thanks again for the five star review and kudos for our team. Your gracious comments have been shared with our staff. Please call us if you need anything. We are here to help! Thanks again!

April 11, 2020

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Always a pleasure to take my car in for regular service & maintenance....I’ve never taken it anywhere else since I purchased it. Everyone I’ve worked with is very knowledgeable & friendly. More

by KELLYGJOHNSON15
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Howard Ramsey

Apr 14, 2020

Coastal Kia responded

Thank you Kelly for the amazing five star service review for our Coastal Kia service team! We love the fact that our team exceeds your expectations during every visit. Your continued loyalty is important to us. Thank you for that. We love the comment, "everyone I've worked with is very knowledgeable and friendly." We are home of the truly exceptional experience. Thanks again for the wonderful five star review. We are here if you need us.

April 06, 2020

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My issue was taken care of by Bob. Very well communicated as usual. He is always on top and a pleasure to work with. Thanks Bob! More

by CMHATCH12
Recommend Dealer
Yes
Apr 07, 2020

Coastal Kia responded

Thank you for the wonderful five star service review for Bob and our team at Coastal Kia! Your wonderful online feedback has been shared with Bob, his management staff and our entire team. Bob is awesome and we are lucky to have him. Bob has been an important part of our team for a very long time. Thank you for choosing Coastal Kia! We look forward to seeing you again soon.

March 30, 2020

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My experience with the dealership was excellent and my service has been exceptional with them. I would highly recommend anyone to them. Thank you for everything! More

by BGLANC41
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Sam Weisman

Mar 30, 2020

Coastal Kia responded

You are very welcome! Thank you for the amazing five star review for our Coastal Kia team. We sincerely appreciate the feedback and amazing review. It was thoughtful of you to share your experience. Thank you for choosing Coastal Kia!

March 29, 2020

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Employee Rating

Coastal kia is always awesome! I have bought 3 cars from them and always had a good experience. Jason Stone was my salesman and he was great. More

by AMCKITRICK79
Recommend Dealer
Yes
Mar 30, 2020

Coastal Kia responded

Thank you for the great review! We could not agree more. Jason Stone is amazing and we are lucky to have him. We sincerely appreciate the five star sales review and kudos for Jason. We can not thank you enough for your continued loyalty to Coastal Kia and to the Kia brand as well. Your amazing review has been shared with Jason and our entire sales staff. Thank you for being such an important part of our Coastal Kia family!

March 24, 2020

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The ease of getting an appointment The ease of getting an appointment. They had to order a part for the recall. When it finally came in, I was able to get an appointment the same More

by NCBETTY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey

Mar 25, 2020

Coastal Kia responded

Thank you for the five star service review for Coastal Kia! We are thrilled to hear your part came in quickly and we were able to get your vehicle in and out the same day. We appreciate you recognizing our attention to detail. Our goal is to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

March 17, 2020

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Bob is great to deal with Always have a positive experience with Kia service and Bob. He is always courteous, pleasant and helpful. My wait time wa a little longer than expec More

by CLGAMBINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2020

Coastal Kia responded

Thank you so much for the wonderful five star service review for Coastal Kia! It was thoughtful of you to mention Bob Tomlin in service by name. We love the comment, "always have a positive experience with Kia service and Bob." We sincerely appreciate your business and loyalty to Bob and our Coastal Kia team. Please call us if you need anything. We are here to help. Thanks again.

March 16, 2020

Dealership Rating

Service The appointment was made by the dealers for 700 am when the services department didn't open until 8, which I didn't know before. I stood outside for a More

by E_E_M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2020

Coastal Kia responded

Thank you so much for the wonderful feedback and great review. Our management team is currently working to correct this issue. Your feedback is vital in changing this programming glitch. It is wonderful to hear "the service was quick and everyone was nice." Thanks again for going online and sharing your experience. Please call our Coastal Kia team if you need anything. We are here to help!

March 16, 2020

Dealership Rating

Routine service Went for routine service, oil change, filters, tire rotation had a coupon all that for $39.95. Bob Tomlin advised us about another filter that needed More

by BWATKINS3351
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Mar 16, 2020

Coastal Kia responded

Wonderful! Thank you for the five star Coastal Kia service review and gracious comments. It was thoughtful of you to mention Bob Tomlin by name. Your amazing review has been shared with Bob and our entire service team. It means the world to us to have you choose a local small business for your automotive needs. Our Coastal Kia team strives to deliver a five star truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need us.

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