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Branden Cole

Overview Reviews (61) Inventory (257)

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Branden Cole

Sales Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9

61 Reviews

Overview Reviews (61) Inventory (257)

4.9

61 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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61 Reviews of Branden Cole

November 18, 2025

Dealership Rating

Employee Rating

Great experience with the purchase of our new car. Much thanks to Juan for his assistance. Much thanks to Juan for his assistance. More

by tsmith4074

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Juan Marino

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Nov 19, 2025 -

Germain Honda of Surprise responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Sassha Motz General Manager

November 18, 2025

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Employee Rating

The experience was easy and everyone was very helpful. Thank you so much. That's why we came back Thank you so much. That's why we came back More

by famcortez1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kiara Ruiz, Colin McEuen, Evan Winje

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Nov 19, 2025 -

Germain Honda of Surprise responded

Thank you for your continued business and trust in our team to ensure your overall satisfaction. We wish you many safe and happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

November 06, 2025

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Employee Rating

Very Nice experience. Not pushy but open to negotiate. Kiara Ruiz is the best. I Not pushy but open to negotiate. Kiara Ruiz is the best. I More

by Mctejada2012

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kiara Ruiz

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Nov 07, 2025 -

Germain Honda of Surprise responded

Congratulations on your new Honda. We appreciate your business and thank your for taking the time to share your overall quality experience. Best Regards, Sassha Motz General Manager

November 06, 2025

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Employee Rating

We had a very good experience. Conner Brandtman was very helpful and pleasant to work with. Conner Brandtman was very helpful and pleasant to work with. More

by john lee

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Liz Card, Connor Brandtman, Ty Crews, Jean Pierre Rachid

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Nov 07, 2025 -

Germain Honda of Surprise responded

We appreciate your business and thank you for taking the time to leave this kind 5-star review. Best Regards, Sassha Motz General Manager

October 29, 2025

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Wonderful experience. Quick, painless and not out there trying to squeeze out every penny. Thank you! Quick, painless and not out there trying to squeeze out every penny. Thank you! More

by jon.r.dietrich

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Brandtman, George Bell

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Oct 30, 2025 -

Germain Honda of Surprise responded

Our team works hard to make sure every guest enjoys a quality sales experience. Thank you for sharing yours. Best Regards, Sassha Motz General Manager

October 26, 2025

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Employee Rating

Everything went smooth and everyone was great. Thank you so much. We are very happy! Thank you so much. We are very happy! More

by mychlo12

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje, Conner Fattore, Gabriel Ginn

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Oct 27, 2025 -

Germain Honda of Surprise responded

It's great to hear that your car buying experience was so pleasant and hassle-free, and that you felt well accommodated throughout the process. We appreciate your business and hope you're enjoying your new car. Best Regards, Sassha Motz General Manager

October 25, 2025

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Employee Rating

Shay took very good care of my wife and me. We were 2 hours early for or appointment and Shay was still able to handle our needs professionally and timely. We had reserved a vehicle for test dr We were 2 hours early for or appointment and Shay was still able to handle our needs professionally and timely. We had reserved a vehicle for test drive and purchase. The GermainHonda team had the vehicle ready to go upon our arrival. Thank you Shay and the entire Germain Honda Team. More

by delongjr65

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Shay Guidry

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Oct 27, 2025 -

Germain Honda of Surprise responded

Great to hear from you. It's wonderful to know that you had a great experience with Shay, and that he ensured that all of your needs and expectations were met when you came in. We appreciate your business and look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

September 28, 2025

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Employee Rating

In the words of sales manager Robert Pitmen, Germain Honda provides its customers with a "Human" experience. The dealership was "Aces" across the board. They looked for reasons (especially Robert) for h Honda provides its customers with a "Human" experience. The dealership was "Aces" across the board. They looked for reasons (especially Robert) for how they could assist me - not for reasons why they could not. I have nothing but praise for my used car purchasing "Human" experience! More

by regicuffee

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje, Marc Dettenrieder , Robert Pitman

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Sep 29, 2025 -

Germain Honda of Surprise responded

Nothing means more to us than your satisfaction, so thank you for your 5-star review of Robert! We're pleased Robert did everything he could to make sure your transaction was a positive one. Congratulations! Best wishes for amazing travels in your new ride! Best Regards, Sassha Motz General Manager

September 26, 2025

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Employee Rating

Connor was knowledgeable and professional. Stress-free and non-pushy experience. The staff was very friendly. Stress-free and non-pushy experience. The staff was very friendly. More

by Paul

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Brandtman, Evan Winje

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Sep 30, 2025 -

Germain Honda of Surprise responded

Providing our guests with an overall positive experience at every touchpoint is our goal here at Germain Honda of Surprise. Thank you for your business and for taking the time to leave our team this awesome review. Best Regards, Sassha Motz General Manager

September 22, 2025

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Employee Rating

I enjoyed the service that I received at Germain Honda. I had planned to visit a Toyota dealership this day but stopped at Germain first to test drive a CRV-V and was impressed with the drive and the feat I had planned to visit a Toyota dealership this day but stopped at Germain first to test drive a CRV-V and was impressed with the drive and the features of the vehicle. Brett was very helpful, did not pressure me and was very pleasant to work with. Overall experience was very positive. More

by Whymoore

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell, Brett Smith

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Sep 22, 2025 -

Germain Honda of Surprise responded

Thanks for your wonderful review of Brett, and congrats on your brand new CR-V! We love to hear great things about our team and our vehicles, so we're glad this experience was an outstanding one. We wish you all the joy and satisfaction this vehicle has to offer, from all of us at Germain Honda! Best Regards, Sassha Motz General Manager

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