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Branden Cole

Overview Reviews (32) Inventory (241)

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Branden Cole

Sales Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8

32 Reviews

Overview Reviews (32) Inventory (241)

4.8

32 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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32 Reviews of Branden Cole

May 10, 2025

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Employee Rating

Connor was very nice and helpful, I had a great experience here so far and really happy with my purchase. experience here so far and really happy with my purchase. More

by gvg22

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Brandtman, Colin McEuen, Evan Winje, Montana Boone, Phoenix Wiggs

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May 13, 2025 -

Germain Honda of Surprise responded

It's so nice to see your recommendation of Connor and Germain Honda! We're pleased to know how much you enjoyed working with Connor on the purchase of your new Honda. We hope you LOVE it, and we wish you nothing but happiness in your journeys to come. Best Regards, Sassha Motz General Manager

May 09, 2025

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Employee Rating

Great dealership! I was treated very nice and was never made to feel inadequate at all. I would do business with Germain Honda again. Have already told friends about t I was treated very nice and was never made to feel inadequate at all. I would do business with Germain Honda again. Have already told friends about the dealership! More

by mams1112

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Adrian Alvarez , Ty Crew was awesome also.

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May 13, 2025 -

Germain Honda of Surprise responded

Thank you! We're happy to hear that you had a great experience with our team, and that you felt comfortable and well taken care of. We appreciate your business and kind recommendations. We look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

April 03, 2025

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Employee Rating

I like the environment, everyone is welcoming and helpful and look for ways to help you. and look for ways to help you. More

by ckmcguire

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrian Alvarez, Evan Winje, Alex Rivas

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Apr 04, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to leave our team this kind review and for highlighting our team and their dedication to customer satisfaction. Best Regards, Sassha Motz General Manager

March 31, 2025

Dealership Rating

Employee Rating

We were served by JeanPierre at Germain Honda and he cared for us professionally, patiently, and insightfully. He truly went out of his way to address our concerns. Thanks to his collaboration with Bran cared for us professionally, patiently, and insightfully. He truly went out of his way to address our concerns. Thanks to his collaboration with Branden were we able to make the right decision regarding our choice of a Civic hybrid. I truly recommend Germain Honda as the place to go when shopping for an excellent vehicle! More

by Raph

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje, Jean Pierre Rachid

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Apr 02, 2025 -

Germain Honda of Surprise responded

Raph, I would like to thank you for your recommendation and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. It’s so nice to hear that your experience with Braden and our team was such a positive one. We wish you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

March 30, 2025

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Employee Rating

JP was a great salesman and all the staff very friendly and well informed. As one who has purchased many vehicles through the years this was a one of the best experiences I have had. and well informed. As one who has purchased many vehicles through the years this was a one of the best experiences I have had. More

by BILLCAP1200

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kiara Ruiz, Ty Crews, Mike (Jersey Mike) Arencibia, Jean Pierre Rachid

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Apr 02, 2025 -

Germain Honda of Surprise responded

Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Best Regards, Sassha Motz General Manager

March 25, 2025

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Employee Rating

Great experience with caring people. They worked with me to get the right vehicle at the right price. They worked with me to get the right vehicle at the right price. More

by lifecoach4yourlife

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kiara Ruiz, Adrian Alvarez

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Apr 03, 2025 -

Germain Honda of Surprise responded

Here at Germain Honda our team works hard to deliver a quality guest experience. We are happy we were able to help you find the right car at the right price. Enjoy the road. Best Regards, Sassha Motz General Manager

March 11, 2025

Dealership Rating

Employee Rating

Service dept is great and very dependable, hats off to David & Alfredo! That said, Alex Rivas in the Management team is the reason I will never purchase a vehicle from this dealership again. Again, David David & Alfredo! That said, Alex Rivas in the Management team is the reason I will never purchase a vehicle from this dealership again. Again, David and Alfredo in the Service department are outstanding! More

by jmilbourne

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alfredo (Al) Bustamante, David McKee, Alex Rivas

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Mar 13, 2025 -

Germain Honda of Surprise responded

We thank you for your continued business and trust in our service department. Your service loyalty means so much to us all. Should you ever feel like giving us another opportunity to earn your sales business Tracy or myself would be honored to personally assist you. Until next time, we wish you safe travels. Best Regards, Sassha Motz General Manager

February 26, 2025

Dealership Rating

Employee Rating

Superior in all areas! Amazing!!! From start to finish, this dealership and employees is a model of excellence that really sets the bar high for all dealerships! NEVER expe Amazing!!! From start to finish, this dealership and employees is a model of excellence that really sets the bar high for all dealerships! NEVER experienced this level of professionalism, knowledge and customer service in all the years of buying a car. On top of it, the vehicle is amazing and well built. Honda and this dealership does it right!!! Stellar!!!! More

by kcbmartinez

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Evan Winje, Phoenix Wiggs

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Feb 26, 2025 -

Germain Honda of Surprise responded

Thanks] you for stopping by to share positive feedback on your recent car buying experience! It's very important to us that each client is treated to an individually attentive buying experience where all of their needs and wants are addressed and anticipated. We are delighted our team gave you such an experience. Your complete satisfaction is why we're here. Please let us know if there is anything we can ever help you with. Thank you for choosing Germain Honda! Best Regards, Sassha Motz General Manager

February 23, 2025

Dealership Rating

Employee Rating

Everyone at the dealership was so professional and accommodating. They all so gave me an educators gift that I really appreciated. accommodating. They all so gave me an educators gift that I really appreciated. More

by HUNTFORELMO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Brandtman, George Bell

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Feb 24, 2025 -

Germain Honda of Surprise responded

Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, Sassha Motz General Manager

February 20, 2025

Dealership Rating

Employee Rating

Brandon S. worked hard to get a deal for us. He was knowledgable about the vehicle and very honest in the information that he shared with us. Thank you Brandon! worked hard to get a deal for us. He was knowledgable about the vehicle and very honest in the information that he shared with us. Thank you Brandon! More

by Gwen

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: George Bell , Brandon Schilling

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Feb 21, 2025 -

Germain Honda of Surprise responded

Creating positive experiences is very important to us and we’re so glad we’re able to help out. Thank you so much for making our job wonderful. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

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