Brandon Balassi
Brandon Balassi at Niello Volkswagen
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Brandon Balassi | Page 2

Sales Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
43 Reviews

Dealership Experience

8 yrs, 9 mos

5.0

43 Reviews

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43 Reviews of Brandon Balassi

March 01, 2024

Dealership Rating
Employee Rating

Travis very professional and courteous like most of the advisors I've dealt with. Travis gave great advice on my thoughts of future modifications. Will always bring my VW to this place. More

by MGOM5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 01, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Travis met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 28, 2024

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Great experience buying my 10th car from the Niello group. Definitely recommend Niello to my friends and associates! More

by PHARVEYARCHITECT
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 28, 2024

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate you being a loyal customer! Scott Russo General Manager srusso@niello.com (916) 359-9927

February 04, 2024

Dealership Rating
Employee Rating

The experience from start to finish is a seamless process. From looking at the cars, to working on the deal and getting into financing. They were not pushy or rude. This is the second time I’ve purch More

by Jason E
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 05, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 27, 2024

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They Helped me out so much with my old car to my brand new car great experience More

by KELSEYHARRIS1218
Sales Price Transparency
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Recommend Dealer
Yes
Jan 29, 2024

Niello Volkswagen responded

Thank you so much, Kelsey, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 21, 2024

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I actually had a great experience, at Niello's, from Steve to Brandon and some of the other sales group, they were very easy to work with and a lot of fun. It was a pleasure doing business with them. More

by JUDYSKIBBY
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson

Jan 22, 2024

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 16, 2024

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Excellent communication from Ron and detailed information regarding what the issue was and the results. More

by BKIRSCHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson , Terry Conway

Jan 16, 2024

Niello Volkswagen responded

Thank you! Ron and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volkswagen. Scott Russo Service Manager srusso@niello.com (916) 359-9927

January 04, 2024

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Employee Rating

I’ve lived in Sacramento for more than 50 years and Niello has been here longer. Always known to be an honest and reputable dealer. Because of this I chose them to purchase a pre owned car. I have been More

by RON1936
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson, Jack Felts

Jan 04, 2024

Niello Volkswagen responded

Ron, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 31, 2023

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Stephen was exceptional in his customer service skills! He was attentive to details and very understanding. More

by MRUDZ
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson

Jan 01, 2024

Niello Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Stephen had the opportunity to work with you. We thank you for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 19, 2023

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Exceptional work, highly recommended. Very easy and fast, friendly staffs, great customer service and easy to deal with. More

by KSAEPHANH
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2023

Niello Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

December 10, 2023

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Employee Rating

Everyone was great but my people were Alex and Terry. Everyone was super helpful. I will be recommending here to all friends More

by STEVENDANIELMEEKS
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail , Terry Conway - 5 stars!! Also Alex (finance) 5 stars!!

Dec 10, 2023

Niello Volkswagen responded

Steven, Thank you so much for your excellent review! We are so glad that Alex and Terry had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

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