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Brian Deckert
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Brian Deckert
Master Certified Internet Sales Manager
Ourisman Volkswagen of Laurel
3371 Laurel Fort Meade Rd Suite B
Laurel, MD 20724
11 Reviews
11 Reviews of Brian Deckert
January 17, 2024
After I bought my second VW there was leaking from sunroof, they kept telling me there isn’t loaner car since 2021 until two days ago I told them that I spent over 60,000 $ in their store. I’ve been t sunroof, they kept telling me there isn’t loaner car since 2021 until two days ago I told them that I spent over 60,000 $ in their store. I’ve been told by Mr Adrian that when they sell cars they says that loaner car will be available to buyers but the loaner car isn’t for everyone. If I got a chance I’ll sue them after talking to my lawyer. During these 2 years the leaking caused more damage to my car which will coast me 4000$ because they don’t give loaners cars to anyone.as I have been told. I set some days longer than 3 hours on the chair waiting. Never Ourisman never VW again. More
by Marko Hanna
Other Employees Tagged: Walter Cook, Michael Morris, Bobby Mil, Jennifer Smith, Bill (Goldie) Goldsmith, Jeff Ramsey, Jon Alcorn , Adrean
Helpful 
November 07, 2023
Dealership communications was much appreciated. Excellent customer service and support. Will be sure to return in the future if services are needed. Excellent customer service and support. Will be sure to return in the future if services are needed. More
by Apb102
Other Employees Tagged: Jennifer Smith, Bill (Goldie) Goldsmith, Jeff Ramsey
September 21, 2023
Terrible dealer. Will never go there again. I will blast this dealer every chance I het Will never go there again. I will blast this dealer every chance I het More
by Vvictoriaberry
Other Employees Tagged: Walter Cook, Michael Morris, Bobby Mil, Jennifer Smith, Bill (Goldie) Goldsmith, Jeff Ramsey, Jon Alcorn , Vince
June 15, 2023
Our experience with the team at Ourisman was easy and quick. Brian Deckert got as much as possible done prior to us picking up our ID.4 which helped to make delivery an expeditious experience. We love th quick. Brian Deckert got as much as possible done prior to us picking up our ID.4 which helped to make delivery an expeditious experience. We love the new vehicle and recommend Ourisman VW! More
by nealberg
November 08, 2018
Honda Civic 2018 James Jones was very friendly and gave me a great deal on a brand new Honda Civic. The customer service and their personnel is very friendly too. James Jones was very friendly and gave me a great deal on a brand new Honda Civic. The customer service and their personnel is very friendly too. More
by Bluecivic7
Other Employees Tagged: James Jones
September 10, 2018
Great service I came in and I knew what I wanted, Jim then took me for a test drive and showed me all of the features. Financing department went through with my fin I came in and I knew what I wanted, Jim then took me for a test drive and showed me all of the features. Financing department went through with my financing quickly, ultimately it was a quick and painless dealership experience! More
by 061014Cw
Other Employees Tagged: Jennifer Smith , Ed Wheaton
October 30, 2017
Thank you! Great experience. Brian, Rich, Joe R. and Isaac went out of their way to make everything work out for our Volkwagen purchase. Brian was extremely know Great experience. Brian, Rich, Joe R. and Isaac went out of their way to make everything work out for our Volkwagen purchase. Brian was extremely knowledgable on the car. Joe R, Rich and Isaac assisted us with our trade and the financing and additional products. More
by VWGal
Other Employees Tagged: Isaac Chee, Joe Rasulzad, Rich
April 03, 2017
Too pushy Contacted this dealer weeks ago while looking for a car. They were a bit too pushy and when it came to negotiating price they fell off the map- never Contacted this dealer weeks ago while looking for a car. They were a bit too pushy and when it came to negotiating price they fell off the map- never heard from them again. Now 7 weeks later I'm still getting canned emails from them. Asked to stop- hasn't yet More
by Oil Burner
Other Employees Tagged: Michael Morris
March 17, 2017
Second Car and Counting! Brian Deckert sold my son a 2015 Golf TDI. He gave us a competitive price and kept us informed as it was being built and delivered. With the whole VW Brian Deckert sold my son a 2015 Golf TDI. He gave us a competitive price and kept us informed as it was being built and delivered. With the whole VW diesel scandal, Brian has been informative and very helpful. When it was tie to purchase a new SUV, I found a great price in North Carolina where I frequently do business. The only dealership of 5 in the area who matched this price was Ourisman. All the others said it would take 2 - 3 months to find the color we were looking for, Brian called me back at 7:00 PM on a Friday night to say that the car would b there in the morning. Guess where I will go when we need our next car! More
by rick_vanasse
August 26, 2016
Absolutely accommodating Simply great services and a wonderfully trained salesman James Jones, see him for your purchasing needs. He in well trained and informed in auto sales Simply great services and a wonderfully trained salesman James Jones, see him for your purchasing needs. He in well trained and informed in auto sales and understands your preferences. More
by WW
Other Employees Tagged: Isaac Chee, James Jones, Joe Rasulzad
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