Brian Hietsch
Brian Hietsch at Phil Fitts Ford & Lincoln
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Brian Hietsch

Sales & Leasing Consultant

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

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5.0
112 Reviews

I have been working at Phil Fitts Ford & Lincoln for over 5 years. I really love what I do and find it very rewarding to help customers find their dream car. My goal is to give you the most comfortable car buying experience you've ever had! Come see me at Phil Fitts and I promise you'll leave here happier than when you arrived!

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

English English

5.0

112 Reviews

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112 Reviews of Brian Hietsch

April 18, 2024

Dealership Rating
Employee Rating

I highly recommend Phil Fitts Ford & Lincoln from the bodyshop manager, workshop and the people in the office. Everyone is very friendly, thoughtful and helpful. They did an excellent job. HIghly compet More

by Rosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Phil Fitts Ford & Lincoln responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

March 21, 2024

Dealership Rating
Employee Rating

They did what they were supposed to and brought my truck back cleaner than it left. More

by mjl95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Phil Fitts Ford & Lincoln responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

February 01, 2024

Dealership Rating
Employee Rating

Wonderful buying experience Greg Knauf and Brian Hietsch are the best. Continued service after the sale answering all my questions as I learn my way around my fantastic new F150. Thank you! More

by Lew Kroner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Knauf

Feb 02, 2024

Phil Fitts Ford & Lincoln responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

September 17, 2023

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Employee Rating

Dealership is excellent in customer introduction and after the sale service. Can’t be happier More

by rmccracken3471
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hietsch , Kevin Whitty

Sep 18, 2023

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Phil Fitts Ford & Lincoln are glad to have you as a customer. Thank you from the Phil Fitts Family

June 24, 2023

Dealership Rating
Employee Rating

Great to deal with no pressure delivered as promised no playing games on price could not be happier More

by tombell2805
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Darius Carter, Brian Grantham , Finance person was great

Jun 25, 2023

Phil Fitts Ford & Lincoln responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

June 23, 2023

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Employee Rating

We have always had a great experience with our salesman Albee Mangino and Kenny Carter in the service department! More

by jerry41156
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Albee Mangino , Kenny Carter

Jun 25, 2023

Phil Fitts Ford & Lincoln responded

Thank you so much for your wonderful review! We are thrilled that Albee and Kenny alwasy provide you with great customer service. We are so excited for you to enjoy your new car, and we thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

July 10, 2022

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Employee Rating

So impressed with the dealership. . everyone was extremely friendly.. no hassles.. ordered my new Escape and was in the parking lot so quickly I almost couldn’t believe it was mine More

by renee11525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2022

Phil Fitts Ford & Lincoln responded

Renee, Here at Phil Fitts Ford & Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you from the Phil Fitts Family

June 28, 2022

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Employee Rating

Phil Fitts Ford had wonderful communication and were very flexible with scheduling. They truly make you feel like family. More

by ShafeAF41
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hietsch, Tony Oliva , Becki Davison

Jun 29, 2022

Phil Fitts Ford & Lincoln responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

February 25, 2022

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Employee Rating

I would'nt deal with Phil Phitts for yrs. Brian Hietch brought me back. He is the real deal. He will tell you everything up front and work with you until you are satisfied. I would recomm More

by jbudai327
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman

Feb 27, 2022

Phil Fitts Ford & Lincoln responded

Thank you for your business and this review. We're happy to hear Brian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

February 15, 2022

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Employee Rating

Overall experience was great. Quick response times from sales team and sales manager. Definitely hoping to work with them again. More

by kaytlyn.nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Altman

Feb 16, 2022

Phil Fitts Ford & Lincoln responded

Thank you, Kaytlyn, for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

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