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Brian Shafer
Brian Shafer at Shottenkirk Acura Huntsville

Brian Shafer | Page 10

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

4.9
98 Reviews
4.9

98 Reviews

Write a Review

98 Reviews of Brian Shafer

September 09, 2023

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Employee Rating

Alan and the service team always go above and beyond my expectations. This visit was no different! Highly pleased with the service he provided! More

by BSwift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Sep 11, 2023

Shottenkirk Acura Huntsville responded

BSwift, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

September 09, 2023

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Employee Rating

Very satisfied with Alan and the service department. They were very helpful and provided prompt service. More

by CHRISRODGERS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Sep 11, 2023

Shottenkirk Acura Huntsville responded

CHRISRODGERS84, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 08, 2023

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Employee Rating

Always have had good experiences there for years. Dickson who drives e home and picks me up when car is done is great. More

by THDAVISON85
Recommend Dealer
Yes

Other Employees Tagged: Dickson (driver)

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Sep 11, 2023

Shottenkirk Acura Huntsville responded

THDAVISON85, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at THDAVISON85 in the future!

September 08, 2023

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Employee Rating

Had a dead battery - great service and made the problem go away with great service. More

by MARY.MCNEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Sep 11, 2023

Shottenkirk Acura Huntsville responded

MARY.MCNEAL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 07, 2023

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Employee Rating

Everyone gave me excellent service. I would recommend Shottenkirk to everyone who asks. Thank you very much. More

by MARLARSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison, Andrew Austin, Kennie Conley, Kohler Damson, Ben Boles , Julie Feld, Cheyenne Moon

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Sep 08, 2023

Shottenkirk Acura Huntsville responded

MARLARSW, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

September 02, 2023

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Employee Rating

Took my MDX in for a rim repair and tie rod replacement. .my appointment wasn’t noted, but they worked it in. Much appreciated. More

by TAMMYHUGGINS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Sep 06, 2023

Shottenkirk Acura Huntsville responded

TAMMYHUGGINS1964, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 01, 2023

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Employee Rating

We really appreciate the honesty from Brian and the excellent service to make things right. More

by MTSOUTH34
Recommend Dealer
Yes
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Sep 06, 2023

Shottenkirk Acura Huntsville responded

MTSOUTH34, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

August 24, 2023

Dealership Rating
Employee Rating

Brian was knowledgeable and friendly but most of all he was on top of it! More

by KENNIEC256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Aug 25, 2023

Shottenkirk Acura Huntsville responded

KENNIEC256, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

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