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Brian Shafer
Brian Shafer at Shottenkirk Acura Huntsville

Brian Shafer | Page 9

Service Advisor

Shottenkirk Acura Huntsville

2402 Leeman Ferry Rd
Huntsville, AL 35805

4.9
101 Reviews
4.9

101 Reviews

Write a Review

101 Reviews of Brian Shafer

October 06, 2023

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Employee Rating

Always very professional, great service, easy to work with, friendly. They keep you informed on the whole process. More

by MSTURNER630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2023

Shottenkirk Acura Huntsville responded

MSTURNER630, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

October 03, 2023

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Employee Rating

Quick service. Friendly. Worked me in. Explained service. Great customer service. Snacks. Great waiting area. More

by MICHELEWILLIS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 04, 2023

Shottenkirk Acura Huntsville responded

MICHELEWILLIS10, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

October 02, 2023

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Employee Rating

Quick, fast, and accurate! I live out of state and Brian cared for my vehicle as if I was a regular customer! More

by tonika1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 03, 2023

Shottenkirk Acura Huntsville responded

tonika1908, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2023

Dealership Rating
Employee Rating

Took my car in as soon as I arrived, only took about 30 minutes. Only negative was there was very few appointment time’s available and none on Saturdays. More

by DLNURSEGIRL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Oct 02, 2023

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 29, 2023

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Employee Rating

Really good service and have enjoyed my experience with them. I feel I made the right choice. More

by ENRIQUE791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Calhoun , Julie Feld

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Oct 02, 2023

Shottenkirk Acura Huntsville responded

ENRIQUE791, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

September 28, 2023

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Employee Rating

Always a pleasure doing business with Acura. I will miss the convenience of this South Huntsville location but I trust these mechanics and service advisors and will continue servicing my car wit More

by LESA.ARMSTRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Sep 29, 2023

Shottenkirk Acura Huntsville responded

LESA.ARMSTRONG, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 22, 2023

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Employee Rating

Each time I've visited the dealership, always received Superb service! All the staff are doing an excellent job. More

by IRISRIVERA.7591
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison, Andrew Austin, Kennie Conley, Kohler Damson

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Oct 03, 2023

Shottenkirk Acura Huntsville responded

IRISRIVERA.7591, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

September 22, 2023

Dealership Rating
Employee Rating

He was very nice, polite, efficient and helpful. They got to my car immediately and got me serviced quickly. More

by MELANIEREEVES2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohler Damson, Peyton Oden

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Oct 03, 2023

Shottenkirk Acura Huntsville responded

MELANIEREEVES2021, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 19, 2023

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Employee Rating

Always pleased with the Service department at Shottenkirk. They do what they can to get you in as quick as possibly and are very thorough. More

by 93MOUNTAINEER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

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Sep 20, 2023

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 19, 2023

Dealership Rating
Employee Rating

Everyone is always so friendly and helpful! Brian did a great job telling me what to expect before and going over everything afterwards. More

by RPEPPERS965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Cornelison

Helpful
Report | Print
Sep 20, 2023

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

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