Brian Shafer | Page 3
Service Advisor
Shottenkirk Acura Huntsville
2402 Leeman Ferry Rd
Huntsville, AL 35805
98 Reviews
Write a Review98 Reviews of Brian Shafer
March 31, 2024
Brian was really good following through with getting the part for my car. Much appreciated! part for my car. Much appreciated! More
Other Employees Tagged: Michael Cornelison, Alan Cornelison
March 29, 2024
Very professional and friendly. Got us in and out in less than 2 hours. Highly recommend. Got us in and out in less than 2 hours. Highly recommend. More
Other Employees Tagged: Kohler Damson
March 26, 2024
Appreciated service and support. Thank you was prompt, communicated, and quickly executed service on the vehicle Thank you was prompt, communicated, and quickly executed service on the vehicle More
Other Employees Tagged: Jason Petty , Vince
March 23, 2024
Very professional service associates. Always caring that I am satisfied. Always ready to help solve any problems. Always caring that I am satisfied. Always ready to help solve any problems. More
Other Employees Tagged: Michael Cornelison, Alan Cornelison
March 23, 2024
Great customer service and speedy oil change! Thank you Acura. They have been much better than the other Acura dealerships I have dealt with previously. Thank you Acura. They have been much better than the other Acura dealerships I have dealt with previously. More
Other Employees Tagged: Alan Cornelison
March 22, 2024
Service was good and I have always recommended in the past. However, management has made the decision to charge a 3% fee on card transactions - including debit cards. This is totally unacceptable! Now th past. However, management has made the decision to charge a 3% fee on card transactions - including debit cards. This is totally unacceptable! Now that I am out of the warranty period, I will be considering other options for service unless it is covered by a recall. Other dealers are starting to charge a card fee as well but not on debit transactions. More
March 15, 2024
From the moment I pulled into the service, Brian was the utmost help with getting me checked in and shown to the waiting area. Within the hour I was being shown back to my car and sent on my way. utmost help with getting me checked in and shown to the waiting area. Within the hour I was being shown back to my car and sent on my way. More