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Brooke Little
Brooke Little at Shottenkirk Kia of Quincy
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Brooke Little

Service Advisor

Shottenkirk Kia of Quincy

1330 N 24th St
Quincy, IL 62301

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Brooke Little

May 02, 2024

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I bought my car there in March of 2010. It’s the only place I’ve ever have had it serviced. They are always friendly and easy to deal with. Great service-great work. More

by DIANELWESLEY
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

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May 03, 2024

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

May 01, 2024

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Always helpful and positive. (I don't have or need to write fifteen words for your survey) More

by ECHERING
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

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May 02, 2024

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

April 23, 2024

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Jesse was very helpful and efficient! Met me outside and took the keys from me to save me time. Jesse and Brooke always take good care of me and my family when we take our vehicles in f More

by BRUCEJUDY
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

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Apr 24, 2024

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 20, 2024

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A quick and efficient and friendly service. Always look forward to visiting with Brooke. Thank you. More

by DANDAVIS2
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Recommend Dealer
Yes
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May 01, 2024

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

April 18, 2024

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The service department at KIA is awesome. I never feel like I’m pushed into anything I don’t need More

by RKBARNES2003
Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

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Apr 21, 2024

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 13, 2024

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Jesse Job needs to work on his People Skills and not be abrasive and arrogant to the customers that have chosen to come to Shottenkirk Kia for assistance. Bragging about how many "deer dings" and stolen Ki More

by BOOFOX80
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Jesse Job

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Apr 15, 2024

Shottenkirk Kia of Quincy responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

April 11, 2024

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I recommend Kia to everyone that is looking for a new vehicle. They are great More

by SHELLIHUNTER
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Recommend Dealer
Yes

Other Employees Tagged: Michael Ferguson, Jesse Job

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Apr 12, 2024

Shottenkirk Kia of Quincy responded

SHELLI, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy !

April 09, 2024

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Best place to buy and get service done. Fast and polite people to be around More

by KGBMSFD
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Recommend Dealer
Yes

Other Employees Tagged: Kenny England, Luke Frieden, Jesse Job, Jason Nichols

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Apr 10, 2024

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

April 08, 2024

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They always seem to be there for me when I need them. Great work they do! More

by LEWISA46
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

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Apr 09, 2024

Shottenkirk Kia of Quincy responded

LEWISA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

April 05, 2024

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Good to work with! Thank You Will continue to have our services done there! Thanks More

by MIKE_ROBINSON82
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

Helpful
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Apr 08, 2024

Shottenkirk Kia of Quincy responded

MIKE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

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