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Brooke Little
Brooke Little at Shottenkirk Kia of Quincy
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Brooke Little | Page 2

Service Advisor

Shottenkirk Kia of Quincy

1330 N 24th St
Quincy, IL 62301

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Brooke Little

April 05, 2024

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Employee Rating

Good to work with! Thank You Will continue to have our services done there! Thanks More

by MIKE_ROBINSON82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

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Apr 08, 2024

Shottenkirk Kia of Quincy responded

MIKE, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

April 05, 2024

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Everyone is always very friendly and attentive and accommodating to whatever it is we are needing. More

by KRAYERS5240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

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Apr 08, 2024

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

April 05, 2024

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Employee Rating

This service department is the BEST! !! They not only fix things but explain things to you More

by KMCWASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

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Apr 08, 2024

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 04, 2024

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Employee Rating

Brooke is always very helpful and knowledgeable about what is wrong with the car and what needs to be done to fix the problem. More

by BUSHMIRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

Helpful
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Apr 05, 2024

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 04, 2024

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Employee Rating

I had 2 issues with my Kia. Brook and Tim (service guy) went out of their way to make sure the issues were corrected. Thank! More

by THWITLER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Job , Tim

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Apr 05, 2024

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 03, 2024

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Employee Rating

Easy to work with. No pressure. Very knowledgeable about your product and business. Thank you More

by 3862BC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Ferguson, Gary Mayes, Jesse Job

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Apr 17, 2024

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

April 03, 2024

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Employee Rating

Always a quality experience, with quality people. Service department is always very welcoming and attentive to my needs. Everyone in the dealership is always very friendly. More

by AEC9902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

Helpful
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Apr 04, 2024

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 02, 2024

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Employee Rating

Brooke is always helpful and attentive to the needs of her her customers. Thank you. More

by ECHERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

Helpful
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Apr 02, 2024

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

March 29, 2024

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Employee Rating

Jesse always takes very good care of us every time we go to Shottenkirk of Quincy More

by libbym62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

Helpful
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Mar 31, 2024

Shottenkirk Kia of Quincy responded

Hithanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

March 28, 2024

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Employee Rating

They came to my work and picked my vehicle up and brought it back after they serviced it. More

by mary.f.fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse Job

Helpful
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Mar 28, 2024

Shottenkirk Kia of Quincy responded

mary, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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