Brooke Malia
Brooke Malia at Westside Lexus

Brooke Malia | Page 2

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
33 Reviews
5.0

33 Reviews

Write a Review

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

33 Reviews of Brooke Malia

January 22, 2024

Dealership Rating
Employee Rating

I appreciate not being forced to have dealership add-ons and a hassle free sales approach that was stress free. I also appreciate our sales rep Brook put up with a lot with me wanting to compare and sit in More

by AWALTERS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 22, 2024

Westside Lexus responded

We're glad to know that you had a stress-free experience with us at Westside Lexus. It's great that Brook was able to assist you in comparing and choosing from our models. Thanks for the positive feedback!

January 17, 2024

Dealership Rating
Employee Rating

This dealership is the best I have ever dealt with. This is my fourth Lexus from them and they have never disappointed. More

by janet_mcgaha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Westside Lexus responded

We're delighted to know that you've had consistent positive experiences with us at Westside Lexus. Thank you for your continued loyalty and support! Enjoy your fourth Lexus!

January 16, 2024

Dealership Rating
Employee Rating

I come to this dealership because of the good service. I do not like the dealership by my house on 59 and drive all the way over to I-10! Steve is terrific! More

by CHERYLARYAN
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

Jan 17, 2024

Westside Lexus responded

We're so glad to know that you appreciate the service at Westside Lexus and find it worth the drive! We'll be sure to pass your compliments on to Steve. Thanks for choosing us, we look forward to seeing you next time!

January 10, 2024

Dealership Rating
Employee Rating

Both Steve and Brooke are consummate professionals and very personable as well. They arrived for appointments early. More

by donanian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2024

Westside Lexus responded

We're delighted to know that Steve and Brooke provided you with such a professional experience at Westside Lexus. Thanks for your kind words — we appreciate it!

January 03, 2024

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Employee Rating

Outstanding customer service that is detail oriented! I would highly recommend them to anyone. Beautiful facility! More

by JWAGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Westside Lexus responded

We're so glad to know you had an outstanding experience with us at Westside Lexus! We appreciate your recommendation and are here for any future needs. Enjoy the ride!

December 19, 2023

Dealership Rating
Employee Rating

Entire team is very friendly, helpful and patient. The attitude of everyone we interacted with was absolutely fantastic More

by REDWALKER88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Westside Lexus responded

We're so glad to know you had a fantastic experience with our team at Westside Lexus! We strive for friendliness and patience in all of our interactions. Thanks for the positive feedback!

December 15, 2023

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Employee Rating

Brook & Lauren were very professional, courteous in my trading and purchase of my NX! They were very caring in helping me! More

by CDL918
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto, Lauren Goldman

Dec 15, 2023

Westside Lexus responded

We're so glad to know that Brook and Lauren were able to assist you with your trade-in and purchase at Westside Lexus! We appreciate the positive feedback. Enjoy your new NX!

December 14, 2023

Dealership Rating
Employee Rating

I am new to the Lexus brand, but not to car buying. I have a lot of experience purchasing cars over the years. I have had to deal with many salesmen and dealerships over the years and generally it ha More

by JMASON11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Dec 14, 2023

Westside Lexus responded

Hooray for five stars and a new car! It's wonderful to know that your experience with Brooke and our team at Westside Lexus was a positive one. Thanks so much for recommending us - enjoy every ride in your new GX 460!

December 03, 2023

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Employee Rating

Felt I was not treated fairly with appraisal. Was not even made an offer when three months previously I was offered $28,000. Claims rear suspension damage when there was no evidence of that. N More

by Grandma
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

November 29, 2023

Dealership Rating
Employee Rating

The staff are all professional and very accommodating. The details were clearly explained to me. More

by Ronnie Deleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro , Jay Brown

Nov 29, 2023

Westside Lexus responded

Ronnie, thanks for leaving the Westside Lexus team a five-star review! Your kind words made our day, and we are thrilled to know you are happy.