Bruce Magallan | Page 3

Buyer beware, this particular individual will go out of his way to scam you. He said he would honor a mistake his salesman made, and did not deliver the car equally equipped with the original car i was tol his way to scam you. He said he would honor a mistake his salesman made, and did not deliver the car equally equipped with the original car i was told i would get. Had a meeting with him to get it corrected and i honest to god thought i was dealing with a tote the note car salesman. Unfortunately, the group of guys who all work together probably have a good working relationship with each other, so this will fall on deaf ears, but he shouldnt take his screw ups so personally. Without a doubt the guy has anger issues. Anyways, maybe he'll calm down in the future and realize not every car deal should be taken personally. I had to get the general manager involved to get the correct car, but still didnt receive the price Nick said he would honor. Buyer Beware More

Helpful 1

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The Best Bruce is the best he will answer all your questions always be avialable and get you the best deal. This is the guy to go to if you need a car Bruce is the best he will answer all your questions always be avialable and get you the best deal. This is the guy to go to if you need a car More

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new purchase F. ROLON second time that I got a new car from this dealer and same sales man BRUCE M short time experience and friendly process. F. ROLON second time that I got a new car from this dealer and same sales man BRUCE M short time experience and friendly process. More

Helpful 5

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Buyers review I had a great experience buying from this dealership. Bruce was the man. No hassle, no pushing from sales, a great place to buy from. I will definitel I had a great experience buying from this dealership. Bruce was the man. No hassle, no pushing from sales, a great place to buy from. I will definitely buy from them again. More

Helpful 6

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Best car buying experience EVER! I bought a 2015 Jeep patriot from this dealership years ago, the experience then was a good one. The salesman are not pushy at all, and they are willi I bought a 2015 Jeep patriot from this dealership years ago, the experience then was a good one. The salesman are not pushy at all, and they are willing to work with you best they can. Went back few years later yesterday evening 8/8/19 and had even better experience. Worked with Bruce from the very beginning when I found the car online and sent in an inquiry to leaving out the door with keys to new car in my hand two days later. He was very professional and ultimately made sure that me as the customer was satisfied with the transaction. Pleasure doing business with Family Toyota, would definitely recommend anyone looking to buy a car, go there!!! Not to mention all the added incentives when purchasing a new vehicle. I was truly amazed. Also I can't forget to mention the wonderful finance member B.J., very people friendly and also knows what he is doing! More

Helpful 5

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Family Toyota of Burleson for the Win! Family Toyota is the place to buy a car! I went to many other dealerships looking for a car and was tired and frustrated with all the nonsense. Then Family Toyota is the place to buy a car! I went to many other dealerships looking for a car and was tired and frustrated with all the nonsense. Then, I went to Family Toyota of Burleson and had the pleasure of meeting Bruce Magallan. Bruce is truly the best car salesman I have ever met! He expertly made the deal and had me happily driving off in my new 4Runner lickety split! More

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Rewarding We met with Bruce Magallan and in just a few minutes we were sitting in exactly what we wanted. Then we went for a drive and we were able to get a fee We met with Bruce Magallan and in just a few minutes we were sitting in exactly what we wanted. Then we went for a drive and we were able to get a feel for the Highlander. Great dealership with great people. More

Helpful 5

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Great people I went looking for a car but have some challenging credit issues and after talking to a few dealerships I ended up back at Family Toyota. I had purcha I went looking for a car but have some challenging credit issues and after talking to a few dealerships I ended up back at Family Toyota. I had purchased a car previously with them. Bruce was a great guy and a big help. Tony in finance was a pleasure to deal with. Could not be more satisfied with my purchase experience. I highly recommend checking these guys out. More

Helpful 6

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AWESOME CUSTOMER SERVICE I have bought 7 vehicles from Bruce Magellan and every time its a better experience. He always goes above and beyond to get you the car you want!! He’ I have bought 7 vehicles from Bruce Magellan and every time its a better experience. He always goes above and beyond to get you the car you want!! He’s not only a great salesman but a great person and friend. If you’re not buying from Bruce you’re buying from the wrong salesman. Thats my opinion! If you’re in the neighborhood to buy a car, call Bruce. He won’t disappoint!! Great job Bruce and keep up the GREAT CUSTOMER SERVICE!!! More

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AWESOME EXPERIENCE AND CUSTOMER SERVICE MR. MAGALLAN WAS EXTREMELY HELPFUL IN MY PURCHASING PROCESS OF A TACOMA. THERE WAS NO WASTED TIME, NO RUNNING AROUND, THE CUSTOMER SERVICE WAS AS EXCE MR. MAGALLAN WAS EXTREMELY HELPFUL IN MY PURCHASING PROCESS OF A TACOMA. THERE WAS NO WASTED TIME, NO RUNNING AROUND, THE CUSTOMER SERVICE WAS AS EXCELLENT AS I HAVE EVER HAD BAR NONE! MR. MAGALLAN IS AS KNOWLEDGEABLE ABOUT ANY VEHICLE AS THEY COME. I WOULD STRONGLY RECOMMEND YOU LOOK FOR HIM FOR YOUR NEXT PURCHASE! More

Helpful 9

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