Buck Byard
Buck Byard at Gatorland Toyota
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Buck Byard | Page 2

Sales Associate

Gatorland Toyota

2985 N. Main St.
Gainesville, FL 32609

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4.9
104 Reviews

Originally from West Virginia. I've been working with Gatorland 12 years and I love my customers. When I'm not working I like to travel and go fishing.

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

Specialties & Trainings

Toyota Pros

Toyota Certified

4.9

104 Reviews

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104 Reviews of Buck Byard

July 24, 2023

Dealership Rating
Employee Rating

We were pleased with experience and location was a reasonable distance from where we live. More

by tanisha_eva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Gatorland Toyota responded

Thank you for your feedback! We're happy you had a pleasing experience with us. We appreciate your business and hope to see you again soon! Have a fantastic day!

July 19, 2023

Dealership Rating
Employee Rating

The dealership was comfortable. The salesperson was terrific. The finance person lied to me or was incompetent and almost cost the dealership my business. More

by sjmccaskill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2023

Gatorland Toyota responded

Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our dealership's comfort and our salesperson's exceptional service. If there is anything we can do to address your concerns or make things right, please do not hesitate to contact our General Manager, Tyler Hill, directly at: Thill@gettel.com. We value your business and the opportunity to serve you, and we want to ensure that your overall experience with us is a positive one. Thank you for your feedback, and we hope to have the chance to regain your trust and provide you with a better experience in the future.

July 06, 2023

Dealership Rating
Employee Rating

Always impressed by the service and attitude the staff of Gatorland bestows on me whether service or in a buying capacity. It just seems that customer service always comes first. More

by JROIGREALTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2023

Gatorland Toyota responded

Thank you for your kind words! We're delighted you have been consistently impressed by the service and attitude of our staff at Gatorland. Your satisfaction is our top priority, and we appreciate your recognition of our commitment to customer service. If there's anything else we can do to assist you, please don't hesitate to reach out. We appreciate your continued support and look forward to serving you again.

June 30, 2023

Dealership Rating
Employee Rating

My husband and I are very satisfied customers with the service department and have been for 15 years. Our former adviser was very good, Ian Roberts is excellent, 5 stars! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2023

Gatorland Toyota responded

Thank you so much for being loyal customers of our service department for the past 15 years! We greatly appreciate your continued trust and support. We're thrilled to hear that your former adviser provided you with good service, and we're even more delighted to know that Ian has exceeded your expectations and earned a 5-star rating. We will pass along your kind words to Ian and the rest of our team. Thank you for taking the time to share your feedback, and we look forward to serving you for many more years to come!

June 11, 2023

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Employee Rating

We got a fair deal during these times. Salesman (Buck) was very helpful and we were neither pressured nor suffered any abhorrant sales tactics. Very good experience. More

by tfedler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 12, 2023

Gatorland Toyota responded

Thank you for sharing your positive experience with us! We're delighted you received a fair deal and that Buck was helpful throughout the process. We appreciate your business and thank you for choosing our dealership. If there's anything else we can do to assist you or if you have any further questions, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction.

May 23, 2023

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Employee Rating

Salesman great on his birthday & Manager & staff great . Finance man great. Great experience. Our car 💯💯 More

by vernessiabaker8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Those who made the deal & Finance Guy

May 24, 2023

Gatorland Toyota responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that Buck was great on his birthday and that the manager, staff, and finance team provided excellent service as well. It's wonderful to know that you had a great experience overall. We appreciate your kind words and the 💯💯 rating for your car. Thank you for choosing Gatorland Toyota and for your positive feedback!

April 12, 2023

Dealership Rating
Employee Rating

Not sure if I would recommend this dealership or not. Have limited experience buying a car as my previous car was bought new over 15 years ago . Detailing of car was not good and even the salesperson was More

by Buying a car by myself
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No

April 12, 2023

Dealership Rating
Employee Rating

And everything was absolutely wonderful! Our salesman Buck treated us amazingly! I will recommend Gatorland Toyota, and Buck as much as I can. More

by Lori Behan
Recommend Dealer
Yes
Apr 13, 2023

Gatorland Toyota responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a wonderful experience with Buck and that he provided you with wonderful service. We're honored by your recommendation and appreciate your willingness to spread the word about your positive experience. Thank you for choosing Gatorland Toyota, and we hope to see you again soon!

April 05, 2023

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Employee Rating

My visit was a very good experience and fair visit the associates was very knowledgeable and seemed to really care about the customer More

by JONESSAMMIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2023

Gatorland Toyota responded

Thank you for taking the time to share your positive experience at our business! We are thrilled to hear that you had a good visit and that our associates were knowledgeable and caring. We believe every customer deserves the best. Thank you again for your kind words, and we look forward to serving you again soon.

February 17, 2023

Dealership Rating
Employee Rating

It was good they were very kind and I enjoyed my time there so that's all I got to say thank you have a good day More

by DACOLDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Gatorland Toyota responded

Thank you for taking the time to leave a review of your recent experience with us. Our goal is to ensure that every customer has a positive experience with us, and we're glad that we were able to meet your expectations. If there's anything else we can do to improve your experience, please don't hesitate to let us know. Thank you again for your kind words, and have a great day!

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