My check engine light came on a month ago, so along with
my routine scheduled maintenance I wanted that checked out. Immediately after picking up the car from the service center, the light was still on. I t
my routine scheduled maintenance I wanted that checked out. Immediately after picking up the car from the service center, the light was still on. I turned around and brought the car back to Nancy Voss (who is terrific to work with). She used a tester to check for a problem but found nothing, and thought it might be dirt in the fuel. She turned the light off. When I got home, the light came back on, so two days later we brought the can back to the service center again. This time, the tech charged over $100 to "clean the throttle" to "fix" the problem. An hour later, the light came back on. ($100 and our time wasted.) We stopped by an Auto Zone for another diagnostic test and the problem was identified as the mass air flow sensor. Needless to say, I've lost confidence in the Toyota service center and (after years of being a loyal customer) will no be bringing my 2005 Camry back.
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by DFINNERTY0
Verified Customer
Verified Customer
Service Price Transparency
There is no much communication.
Prices are super high and there are no discounts or help to recurrent customers.
Prices are super high and there are no discounts or help to recurrent customers.
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by lmcruzc
Verified Customer
Verified Customer
Service Price Transparency
May 02, 2024 -
Gatorland Toyota responded
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience. We're constantly working to improve our communication and offer competitive prices. Your satisfaction is important to us, and if there's anything specific we can assist you with, please don't hesitate to, please don't hesitate to contact our service director, Jon Dansby, directly at Jdansby@gettel.com. We value your business.
Nancy was very friendly and helpful.
Service was efficient. Waiting area was clean and comfortable. Will be returning for future service.
Service was efficient. Waiting area was clean and comfortable. Will be returning for future service.
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by bill.val.bb
Verified Customer
Verified Customer
May 02, 2024 -
Gatorland Toyota responded
Thank you for your kind words! We're happy Nancy provided you with friendly and helpful service. It's fantastic you found our service efficient and our waiting area clean and comfortable.
We look forward to welcoming you back for your future service needs!
May 02, 2024 -
Gatorland Toyota responded
Thank you for your kind words! We're delighted Nancy provided you with friendly and helpful service. We're glad you found our service efficient and enjoyed our clean and comfortable waiting area.
We look forward to welcoming you back for future service!
Good service as usual.
They wanted to "fix" a few questional things on my van.
They wanted to "fix" a few questional things on my van.
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by TONI245
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Gatorland Toyota responded
Thank you for your feedback! We're glad to hear that you received good service with us. If there are any questions or concerns about the work done on your van, please don't hesitate to reach out. We're here to help!
Great customer service from the service personel, timely
service and very acommodating transportation to and from chosen location.
service and very acommodating transportation to and from chosen location.
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by leroywhilby74
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Gatorland Toyota responded
Thank you for your fantastic review! We're happy you had a great experience with our service personnel. Providing timely and accommodating service is always our goal, and we're glad we could make your visit convenient.
We look forward to serving you again!
All the people that worked there were great.
The place was very clean, and the coffee great.
The place was very clean, and the coffee great.
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by sandykallen
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2024 -
Gatorland Toyota responded
Thank you for your kind words! We're thrilled you had a great experience with our team and enjoyed our clean facility. We take pride in providing a welcoming environment for our customers.
We look forward to serving you again soon!
Nancy Voss Is always very helpful and professional.
Dealership seems professional. Quick service. Nice waiting room
Dealership seems professional. Quick service. Nice waiting room
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by Kim
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2024 -
Gatorland Toyota responded
Thank you for your positive review! We're happy Nancy provided you with helpful and professional service. Our team works hard to ensure a professional atmosphere and quick service. We're glad you found our dealership professional, and we hope to continue providing you with excellent service.
Thank you for choosing us!
Very good service.
Price was right. Clean comfortable waiting area. Wait time was as expected.
Price was right. Clean comfortable waiting area. Wait time was as expected.
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by JWOJCICKI
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2024 -
Gatorland Toyota responded
We're glad about your positive experience! Providing exceptional service and a comfortable environment for our customers is our goal. Thank you for choosing us, and we look forward to serving you again!
Very good for car repairs…Gatorland Toyota does a very
good service and I appreciate it…
good service and I appreciate it…
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by JIMENEZ
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2024 -
Gatorland Toyota responded
Thank you for your feedback! We're glad to hear that you had a positive experience with our car repair services at Gatorland Toyota. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!
Good customer service.
Very clean waiting area. Helpful in making sure you get the right service.
Very clean waiting area. Helpful in making sure you get the right service.
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by saullowery
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Gatorland Toyota responded
We're thrilled you had a positive experience with our customer service team! Providing a clean and comfortable waiting area is important to us, and we're glad you found it to your liking. We always strive to ensure that our customers receive the proper service for their needs, and we're pleased our team was able to help you with that.
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5 yrs, 7 mos
Toyota, Honda and Nissan certified. NCM management certified, Dale Garnage Trained. 
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