Gatorland Toyota

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Gatorland Toyota:
Looked at a bunch of cars, place is clean, nice looking big dealership. Negotiated a price on a car that they assured me they could not go down any further because they would "lose their dealer license." I said give it to me in writing and I will sleep on it.

I was all prepared to buy the car the next day until Tammy called me back and said "she wanted to be totally clear." The price on the car did not include "dealer fees," which was $699.

The entire time I *was* clear - I wanted the bottom line price on a car, I didnt not want surprise additions at the end of the process like this. Apparently Gatorland Toyota doesn't understand this, or they do understand and think they can just force people to pay an additional $700 on cars after they say "bottom line price."

I would not recommend them at all. Why waste your time when you know that the dealer will try to screw you at the end.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Gatorland Toyota:
This is a dealership should be avoided. I did purchase a vehicle here in 2002. In my opinion, parting you from your money is their number one priority. Every thing else is just for show. From their bogus game prizes to their fine print stipulations, this dealership comes off as being very slippery indeed. I will be purchasing a new Toyota this year, but it will not be from this dealership.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Gatorland Toyota:
It is a long story but I will it boil down to this: The salesman and I agreed on a price that would include dealer fees. I put a deposit down on the vehicle. I was told I would have the vehicle in 2 days. It arrived two weeks later. When I saw a charge on the bill and asked what it was for, I was told it was for "title fees." After reviewing the paperwork at home, I found fine print which actually described the fee as typical dealer fees. There was even an additional line for title fees. When I called them to point out the mistake and that they owed me the money, they went from friendly to nasty in a heartbeat. I was told that I signed the paperwork and that was that. I explained to them that I had asked a question about the charge and that they misrepresented the charge at the time of the sale. They could have cared less. As long as I signed the paperwork, it was done. The customer service rep said she would talk to the owner about it and get back to me. She never did. One employee even hung up on me. I would never want any of my friends or family members to deal with that group of people.

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