CARLOS LOPEZ
CARLOS LOPEZ at Cowboy Toyota
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CARLOS LOPEZ

SERVICE ADVISOR

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

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5.0
65 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

23 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

5.0

65 Reviews

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65 Reviews of CARLOS LOPEZ

May 17, 2024

Dealership Rating
Employee Rating

it goes without saying that Cowboy Toyota truly stands above the rest. I have known Chris Farmer for over a decade. He is a great representative for Toyota. He has become my friend over the years. Very tr More

by ekharrington.ohi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2024

Cowboy Toyota responded

Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience!

May 10, 2024

Dealership Rating
Employee Rating

Es muy agradable la atencion del senor Pedro cachay, es el 2 vehiculo que compramos con el y es fenomenal la atencion, el respeto, la empatia, es el mejor vendedor lo recomendamos al 1000% More

by veronicarangelvargas52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2024

Cowboy Toyota responded

Veronica, thank you so much for choosing Cowboy Toyota! Please let us know if Pedro or the team can be of any more assistance.

May 04, 2024

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Employee Rating

Great service. Mr. Joshua Wells waz super helpful and accommodating. He was able to help me the get the service I needed in a reliable and efficient way. I had a en More

by jasontamut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Cowboy Toyota responded

Hi Jason: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 04, 2024

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The dealership listened. They understood what I wanted in the vehicle. They got the vehicle I wanted. More

by bdeere28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Cachay , Armando Medina Jr

May 06, 2024

Cowboy Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 12, 2024

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I only take my 2014 Prius to Cowboy Toyota for service because I trust their team and I never get asked by someone if I want to buy a new car. They have great waiting areas with fast wifi if you need to w More

by ErinDaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erin, and look forward to your next visit.

December 19, 2023

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Employee Rating

Pedro was phenomenal! Overall a great buying experience. This is my third time buying from them. Love the staff More

by fowlerd91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Cachay

Dec 20, 2023

Cowboy Toyota responded

We are so glad that we had the opportunity to work with you, and that Pedro could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 15, 2023

Dealership Rating
Employee Rating

I called and took my Toyota in for service and my appointment was made quickly with very little wait time. My service was completed on I as on the road again. More

by Prose5025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter

Nov 15, 2023

Cowboy Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cowboy Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

November 04, 2023

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Employee Rating

Carlos is always very helpful and great to work with. Shelley is also great to work with. More

by tpa11003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Cowboy Toyota responded

Thank you for taking the time to leave us a five-star rating. We will share your comments with our team, and we look forward to working with you again.

October 21, 2023

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Employee Rating

The people at the dealership were most friendly & helpful. I enjoyed the experience. Thank you, Cowboy Toyota More

by vhopwoodinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2023

Cowboy Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 28, 2023

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Employee Rating

Fourth Toyota I have had with them, we always receive excellent service and they make the buying/trade process simple and quick! More

by HeatherV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Williams

Sep 29, 2023

Cowboy Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, Heather, we look forward to having you as one of our valued customers for many more years to come!

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