Caleb Garcia
Caleb Garcia at Volkswagen of Ocala
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Caleb Garcia

Service Advisor

Volkswagen of Ocala

5135 SW College Rd
Ocala, FL 34474

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4.5
173 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

10 yrs, 5 mos

Employee Video

4.5

173 Reviews

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173 Reviews of Caleb Garcia

April 19, 2024

Dealership Rating
Employee Rating

Always get great service with attention to detail. Service advisors are always knowledgeable and friendly More

by colcon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker

Apr 23, 2024

Volkswagen of Ocala responded

We are so glad you enjoyed your visit and felt comfortable with our staff. Thank you so much for the 5 star review.

March 20, 2024

Dealership Rating
Employee Rating

The dealership is always clean and everyone is friendly. Danny and Caleb are awesome to work with and make sure you are updated and informed about your vehicle. More

by PAIGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker

Mar 22, 2024

Volkswagen of Ocala responded

We are so glad you enjoyed your experience with our team once again! Thank you so much for the 5 star review.

March 17, 2024

Dealership Rating
Employee Rating

The dealership is always clean and the staff is always friendly. Caleb kept me informed about my Beetle during the service. Caleb is cool to work with as well. He also made sure my Beetle was being taken More

by PAIGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker

Mar 19, 2024

Volkswagen of Ocala responded

Thank you so much for not only trusting us with your beetle but taking the time to leave us an awesome 5 star review. We are so glad you have enjoyed your experience with our team, it has been a pleasure working with you as well and we look forward to your next visit!

March 12, 2024

Dealership Rating
Employee Rating

The staff was very professional and Fez was awesome. But the service manager Danny was absolutely the best service manager I ever had the opportunity to deal with. He is definitely 100% a keeper for the More

by lmclat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2024

Volkswagen of Ocala responded

Thank you so much for the amazing 5 star review, we are so glad you enjoyed your experience with our team!

March 11, 2024

Dealership Rating
Employee Rating

Cecili was a very professional and quick saleswoman. The dealership itself was beautiful and comfortable. More

by Keidan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Hudson, Cecili Ortiz , TJ in finance

Mar 13, 2024

Volkswagen of Ocala responded

We are so glad you enjoyed your experience with Cecili and our team, thank you so much for taking the time to leave us a 5 star review. Congratulations on your new Volkswagen!

March 10, 2024

Dealership Rating
Employee Rating

Offensive language by service writer overhead. Sales did not return several phone calls. Sales staff refused to return my potential trade in car keys until I told him I would use my other set and More

by LEWISFL
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Camyren

Mar 13, 2024

Volkswagen of Ocala responded

Please accept our sincerest apologies for the experience you received during your visit. Our service advisor injured himself and shouted in pain, we understand an apology was made immediately. We were in the process of appraising your vehicle using the key to check mileage, etc. We never want any of our guests to feel uncomfortable, we will be sure to better explain the appraisal process in the future.

March 09, 2024

Dealership Rating
Employee Rating

The dealership is awesome and always clean. Everyone is friendly and willing to help you out. More

by PAIGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker

Mar 11, 2024

Volkswagen of Ocala responded

Thank you so much for taking the time to leave us a 5 star review! We are so glad you enjoyed your visit, it was a pleasure working with you!

March 03, 2024

Dealership Rating
Employee Rating

They are very respectful and on point with their service and inspection process. I would recommend buying and having service work completed by them. More

by CS19K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker, Tyler Lein

Mar 04, 2024

Volkswagen of Ocala responded

Thank you for choosing us for your vehicle needs. We appreciate you taking the time to leave us a 5-star review!

February 25, 2024

Dealership Rating
Employee Rating

Overall my experience with the service provided by VW dealership is positive and issues with my car are fixed on time. . More

by LOICEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Schlenker

Feb 27, 2024

Volkswagen of Ocala responded

We are so glad we could help you with your Volkswagen, thank you so much for leaving us a 5 star review!

February 15, 2024

Dealership Rating
Employee Rating

It took almost 3 hours to get a regular oil change. Staff was not very organized. Didn't seem to know how to do their job. More

by ddavis3920
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Danny Schlenker, Tyler Lein

Feb 19, 2024

Volkswagen of Ocala responded

Please accept our sincerest apologies for the long wait you experienced with us. We do our best to ensure that each guest has a smooth a pleasant experience. We will be sure to order the parts and materials for your Jeep earlier ahead to speed up the process.

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