Caleb Gates
Caleb Gates at Walser Hyundai

Caleb Gates

Digital Sales Manager

Walser Hyundai

8100 Lakeland Avenue North
Brooklyn Park, MN 55445

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4.1
10 Reviews
4.1

10 Reviews

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10 Reviews of Caleb Gates

May 13, 2026

Dealership Rating
Employee Rating

I have sent messages outlining my concerns and they are ignoring me. There are plenty of things that didn't go as expected and overall the experience has been less than positive. The worst part is their More

by kristinnupton
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Thomas Robinson

May 16, 2026

Walser Hyundai responded

Kristin, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Walser Hyundai Team

May 08, 2026

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Employee Rating

Excellent service, we come just to check out the inventory and left with a awesome vehicle More

by agalvez1122
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Robinson , Thomas Robinson

May 11, 2026

Walser Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Walser Hyundai Team

May 01, 2026

Dealership Rating
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I had a great experience working with Josh and Laura at Walser Hyundai while purchasing my 2026 Hyundai Tucson. From start to finish, they were incredibly helpful, knowledgeable, and genuinely cared about More

by jerry.shega18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Swan, Josh Liddicoat

May 01, 2026

Walser Hyundai responded

We appreciate you highlighting Josh and Laura’s expertise and care during your purchase. We’re delighted they made buying your 2026 Hyundai Tucson smooth and stress-free. Your recommendation means a great deal to us. Walser Hyundai Team

April 17, 2026

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Employee Rating

I have taken my 2025 Palisade for service on two separate occasions and both times they did not rotate the tires as requested. The worst part is they told me they had done it when in fact they did not. More

by Ojulius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: they

Apr 21, 2026

Walser Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Walser Hyundai Team

April 01, 2026

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Employee Rating

Awesome service they know how to treat their customers I was satisfied I was surprised I was shocked I was wowed it was awesome I love the service I love the fact that they approved me thank you Jesus for y More

by rosscassandra43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Walser Hyundai responded

What a pleasure to hear your Hyundai Venue service visit left such a positive impression. We’re delighted our team could make the approval process smooth and exceed your expectations. Thank you for sharing your experience with us. Walser Hyundai Team

February 05, 2026

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Employee Rating

They did their job. And I would do business with them again. Both the sales & service departments are well operated. More

by michael.cichanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Walser Hyundai responded

It’s wonderful to hear our sales and service teams provided a smooth experience. We appreciate your trust and look forward to serving your Hyundai again in the future.

December 24, 2025

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Employee Rating

The experience of buying a car at Walser Hyundai in Brooklyn Park was very stress-free. I came in September and looked at some cars in the parking lot, and I wasn’t bothered by anybody while looking ar More

by jackmpls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Hutchins, Brian Swan

Jan 05, 2026

Walser Hyundai responded

Thank you for sharing such a thoughtful review! We’re glad you appreciated the low-pressure environment, sometimes the best way to shop is at your own pace. We’re happy Paul was there when the timing was right and helped you find the car that truly fit your needs. We also appreciate your feedback about the final part of the process and are glad your decisions were respected. Thank you for choosing Walser Hyundai, and we look forward to helping you (or anyone you send our way!) in the future. 🙂

December 20, 2025

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Employee Rating

I expressed concerns to the sales people who arranged my lease about significant shortfall of the vehicle’s mpg vs the manufacturer sticker (claim: 37; actual average: 28 after 1,200 miles). I really wante More

by WDP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Azza Felix

December 03, 2025

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Employee Rating

Service was great was perfect and that’s all I got to say everybody was great great great those beautiful More

by ROGER.FISHER2348
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2025

Walser Hyundai responded

Thank you for the wonderfully enthusiastic review! We’re thrilled to hear everything was “great great great”, we might even make that our new slogan. 😄 We’re glad you had a perfect experience, and we appreciate you taking the time to share it. Come back anytime, we’ll be here ready to help!

November 19, 2025

Dealership Rating
Employee Rating

Fair deal on trade in Rhett explained everything very well Clean dealership I kept getting emails on buying the 2025 when they knew I wanted a 2026. More

by cjtakach
Recommend Dealer
Yes

Other Employees Tagged: Rhett Dressel

Nov 20, 2025

Walser Hyundai responded

Thank you for the feedback on our email follow up system. We will definitely look into why your vehicle of choice settings were reverting back to a 2025. Glad Rhett could offer you a great experience.

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