Willian Morales

Kei provides wonderful service! He is welcoming and thorough. I leave with a great understanding of my vehicle. Thank you! :) He is welcoming and thorough. I leave with a great understanding of my vehicle. Thank you! :) More

by w.renteria09 Verified Customer Verified Customer

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I spent almost $800 and not all of my service was completed. I made an appointment that day and time specifically with Holly. I arrived and waited in my car for a bit then decided to approach Holly t completed. I made an appointment that day and time specifically with Holly. I arrived and waited in my car for a bit then decided to approach Holly to let her know I was there. She gave me a rude look and told me to wait in my car. Next think you know I and received Will instead. I was there for 3 hours and still don’t have an alignment that I paid for. More

by lindsay.white819 Verified Customer Verified Customer

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Service wait time took to long I was there at 9 am until 12:30 pm for oil change and tire rotation. 12:30 pm for oil change and tire rotation. More

by mary.glasgow Verified Customer Verified Customer

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No one acknowledge me upon arrival. I walked by five people who did not even make eye contact with me.I had to wait 5 hours for an oil change. At the end, no one walked me through it. I I walked by five people who did not even make eye contact with me.I had to wait 5 hours for an oil change. At the end, no one walked me through it. It was just the cashier who cleared everything and gave me a receipt, not even an explanation at the end from the service professional professionals. More

by travis82 Verified Customer Verified Customer

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Not sure why I had to bring my car in three times to get the front light fixed. Other than that it was fine. the front light fixed. Other than that it was fine. More

by AZIMMER159 Verified Customer Verified Customer

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Excellent services. My car got engine light on, and techician was able diagnose and found a camshaft faulty plus bad water pump. It took longer than 3 weeks because of p My car got engine light on, and techician was able diagnose and found a camshaft faulty plus bad water pump. It took longer than 3 weeks because of parts have to be ordered, but my car was done good and back to normal drive condition. I am happy with South bay huyndai service. More

by cu_ong_2002 Verified Customer Verified Customer

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I find the South Bay dealer dealership the best I have had in my many years of working with dealers. had in my many years of working with dealers. More

by peterweb Verified Customer Verified Customer

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The service on my car good, however, information on charges for work done not good charges for work done not good More

by CHAPRONTWO Verified Customer Verified Customer

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I will not be doing future business with this dealership. Do not recommend! Horrible customer service! Do not recommend! Horrible customer service! More

by angie.jones Verified Customer Verified Customer

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I was in for 15K service and instructed the service advisor to not replace the air filter as i had recently done so. he stated that the filter was included with the service package and that he would ad advisor to not replace the air filter as i had recently done so. he stated that the filter was included with the service package and that he would add a note to tell the mechanic not to replace it and just put the new filter on the passenger seat. This never happened; the mechanic never read the note and replaced the filter anyway. Second issue was they were supposed to check the tire pressure per California regulations and they did not. All 4 tires were 4 PSI below the recommended pressure. Makes me wonder what else they failed to check. I called Willian to voice my concern and left a message; I never got a courtesy return call. More

by waveslider Verified Customer Verified Customer

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