Carlos Hernandez | Page 3
Sales Consultant
Carl Burger Dodge Chrysler Jeep RAM World
8355 Hercules Street
La Mesa, CA 91942
Languages Spoken
English
37 Reviews
Write a Review37 Reviews of Carlos Hernandez
November 05, 2021
A few years ago I had an unpleasant experience at this dealership when I was in the market for a Jeep gladiator. I ultimately ended up going elsewhere. Fast forward to now when shopping for a Cherokee for dealership when I was in the market for a Jeep gladiator. I ultimately ended up going elsewhere. Fast forward to now when shopping for a Cherokee for my wife, I decided to go back and give them another shot. When they heard of my unpleasant experience the first time they really wanted to make it right the second time and they definitely did. They were honest and reasonable. I appreciate the fact they were upfront and truthful. More
Other Employees Tagged: Brian Hackenberg , Sam Al Sabti
August 05, 2021
Great service 👍🙏 . I went in looking for a used truck but they didn’t have the truck I was looking for so they actually ordered the exact truck I wanted im very happy with my new truck thanks 🤩 but they didn’t have the truck I was looking for so they actually ordered the exact truck I wanted im very happy with my new truck thanks 🤩 More
Other Employees Tagged: Christian Rincon, David Flores, Brian Hackenberg, Preston Skinner, Brandon Mierish, Gus Aldulaimi, Jesse Garcia , Sam Al Sabti, Hilario Gallegos
June 08, 2021
I walked in, told Carlos what I was looking for and he pointed me to Gus, who was super quick with helping me get the car I wanted the same day! There was a minor hiccup and Sonny jumped right on it to ma pointed me to Gus, who was super quick with helping me get the car I wanted the same day! There was a minor hiccup and Sonny jumped right on it to make sure that everything was taken care of and I appreciated that soooo much!!!!! I would give more stars if I could! More
Other Employees Tagged: Jeff "Gibson" Henderson, Sonny Kareem, Gus Aldulaimi
May 12, 2021
Overall was good experience. Only issue was changing of details of price and financing of car purchased. It was not what I was brought in for. You should offer what you actually advertise. In the end, new details of price and financing of car purchased. It was not what I was brought in for. You should offer what you actually advertise. In the end, new terms were agreed upon but not as good as what you offered initially. More
Other Employees Tagged: Jeff "Gibson" Henderson, Fernando Vidana
March 17, 2021
Carlos and Jeff where great help. Made a long process fast and easy. Thanks for your help. Love my Ram. Highly recommend if your looking for a vehicle. fast and easy. Thanks for your help. Love my Ram. Highly recommend if your looking for a vehicle. More
Other Employees Tagged: Jeff "Gibson" Henderson
February 03, 2021
Very satisfied with their customer service, they explained everything very well in detail, they answer all my doubts. I’m very happy with my new car!! explained everything very well in detail, they answer all my doubts. I’m very happy with my new car!! More
Other Employees Tagged: David Flores, Jesse Garcia
January 08, 2021
The service was amazing Carlos helped out a lot and timely I will send other people to come and do business with you all soon timely I will send other people to come and do business with you all soon More
Other Employees Tagged: Kyle Nyswonger, Gary Thiem, Sonny Kareem, Wes Kachi, David Flores , Dave Garcia, Jerry Reck
December 04, 2020
Very dissatisfied with customer service between sales and service. Identified glovebox did not close during test drive (5 days before purchase). Have called numerous times but still no call back nor plan to service. Identified glovebox did not close during test drive (5 days before purchase). Have called numerous times but still no call back nor plan to resolve. More
Other Employees Tagged: Christian Rincon, David Flores, Fernando Vidana, Jesse Garcia