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Carlos Maldonado
Carlos Maldonado at Southlake Nissan

Carlos Maldonado

Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.8
95 Reviews

Hi, My name is Carlos and I've been with Southlake Auto mall for 7 years now. I enjoy spending time with my family, fishing, golfing, video games and softball. I strive to make your experience as smooth and efficient as possible. Thank you and have a great day.

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

Specialties & Trainings

Certified Nissan Service Advisor

Nissan Award of Excellence recipient

View more specialties & trainings
4.8

95 Reviews

Write a Review

95 Reviews of Carlos Maldonado

May 26, 2025

Dealership Rating
Employee Rating

To the point , easy to work with, and they are attentive to my needs..thank you More

by CHADW219504
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2025

Dealership Rating
Employee Rating

Carlos very professional and helpful answered all our questions I hope we are able to get him everytime we have our car serviced great guy! More

by prgcarlisle
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado

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May 16, 2025

Southlake Nissan responded

Thank you so much for your kind words! We're thrilled to hear that Carlos provided you with professional and helpful service. We'll be sure to pass along your compliments to him—he’ll really appreciate it! We hope he's available for all your future visits as well. Thanks again for choosing us!

May 08, 2025

Dealership Rating
Employee Rating

Great service Great customer service and care Gave me a quick response to my call to fix the truck More

by Marciaispas
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado

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May 09, 2025

Southlake Nissan responded

Thank you for the great feedback! We're happy we could provide quick and helpful service to get your truck taken care of. We appreciate your trust in us!

May 01, 2025

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Employee Rating

The staff members were very friendly and knowledgeable. They explained things well and were very polite. More

by jcdishno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Brian Jensen, Tony Deleon , Justin

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May 05, 2025

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that our team was friendly, knowledgeable, and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

April 30, 2025

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Employee Rating

Brian at Nissan service is always attentive & great to work with! Fair prices as well! More

by ferasmusleh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Brian Jensen, Tony Deleon

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May 05, 2025

Southlake Nissan responded

Thank you for the kind words! We're so glad to hear that Brian at Nissan Service has been attentive and a pleasure to work with. We appreciate your continued trust in our team and look forward to assisting you again soon!

April 29, 2025

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Employee Rating

Very professional and virtuous I enjoyed my experience at SouthLake Nissan ?? Very friendly personal More

by larrycowherd2017
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado

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Apr 30, 2025

Southlake Nissan responded

Thank you for sharing your experience! We're so glad to hear that you had a positive experience with our team at Southlake Nissan. We strive to provide friendly and professional service, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future!

April 26, 2025

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Employee Rating

you guys do a great job. Very friendly and gets me in and out as fast as possible. Thank you More

by garcia.sheila35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen

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Apr 28, 2025

Southlake Nissan responded

Thank you for the great feedback! We’re glad to hear you had a friendly and efficient experience with us. We truly appreciate your support and look forward to seeing you again!

April 13, 2025

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Employee Rating

When I arrived there was no waiting time. All the services to my car was professionally done in a timely manner. More

by haroldjohnson403
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado

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Apr 16, 2025

Southlake Nissan responded

Thank you for the great feedback! We're glad to hear there was no wait and that your service was completed professionally and efficiently. We appreciate your visit and hope to see you again!

April 02, 2025

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Employee Rating

I feel comfortable with my Amarada, an Nissan is very professional! If you want to be with a company that have many different options on buy a reliable car, truck, or SUV. Go to Southlake Nissan! You'll More

by jonesterrence941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Brian Jensen, Tony Deleon

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Apr 11, 2025

Southlake Nissan responded

Thank you for the kind words! We're so glad to hear you're enjoying your Armada and that you had a great experience with us. We always strive to offer a wide range of reliable options and top-notch service. We appreciate your recommendation and look forward to seeing you again soon! 😊🚗

March 23, 2025

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Employee Rating

Great service and great people In and out of the service area quickly. Thank you for being a great place to bring our car More

by shelleydulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Brian Jensen, Tony Deleon

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Mar 24, 2025

Southlake Nissan responded

Thank you for your kind words! We're glad to hear you had a quick and smooth experience in our service area. We appreciate your trust and look forward to serving you again!

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