Carlos Maldonado
Carlos Maldonado at Southlake Nissan
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Carlos Maldonado | Page 2

Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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5.0
19 Reviews

Hi, My name is Carlos and I've been with Southlake Auto mall for 7 years now. I enjoy spending time with my family, fishing, golfing, video games and softball. I strive to make your experience as smooth and efficient as possible. Thank you and have a great day.

Dealership Experience

7 yrs, 9 mos

Industry Experience

7 yrs, 9 mos

Specialties & Trainings

Certified Nissan Service Advisor

Nissan Award of Excellence recipient

View more specialties & trainings
5.0

19 Reviews

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19 Reviews of Carlos Maldonado

April 08, 2024

Dealership Rating
Employee Rating

I have been very pleased with the service at the Nissan dealership from the moment that I purchased my car until now. Always a satisfying experience at this dealership. Continue to keep up the good work. More

by Linda.spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Southlake Nissan responded

Thank you for your positive feedback! We're delighted to hear that you've had a satisfying experience at our Nissan dealership from the moment of purchase until now. We appreciate your kind words and are committed to maintaining the high standard of service that you've come to expect. If you ever need anything else, please don't hesitate to reach out.

March 16, 2024

Dealership Rating
Employee Rating

Well 2 new cars in 1 month if you are in the market for a new car head on over to southlake auto they are amazing!!! This is the place to go they really treat you like family sales and services my sales guy More

by aboufis01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Kawanna, Micheal Arizmendi , Soc Gray

Mar 20, 2024

Southlake Nissan responded

Thank you for your feedback! We're thrilled to hear that you had a great experience here at Southlake and that Michael provided excellent service. We appreciate your recommendation about our service department staff, and look forward to serving you in the future. If you ever need anything else, feel free to reach out. Have a terrific day!

January 31, 2024

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The service shop is very persistent to get it done correctly. One of the service representatives Nathan Holiday was very helpful helped me understand the whole process. Someone that all service reps s More

by gavin
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2024

Southlake Nissan responded

Hi Gavin, Thank you for sharing your experience! We're pleased to hear that our service department is persistent in ensuring the job is done correctly. Nathan is a valuable member of our team, and we're delighted to know that he was very helpful in guiding you through the process. We appreciate your feedback, and if you ever have more questions or need assistance in the future, feel free to reach out. Safe travels!

January 29, 2024

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Dixie was very helpful. She gave me hope when everyone turned me down. I will never forget what you've done for me Dixie. If you want the best ask for Dixie. More

by elishaarmstead1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 29, 2024

Southlake Nissan responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Dixie could assist you and provide hope when you needed it most. We appreciate your kind words, and we'll be sure to pass along your gratitude to Dixie. If you ever have further needs or questions, don't hesitate to reach out. We're here for you, and we look forward to serving you again in the future!

January 28, 2024

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Every time we come in The service department it’s quick and easy they’re always great ! Nate was fast and very reliable ! More

by kiaraellis18
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Southlake Nissan responded

Hi, thank you for your positive feedback! It's fantastic to hear that your experiences in our service department have consistently been quick and easy. We're pleased to know that Nate provided fast and reliable service. Thank you for choosing Southlake Nissan, and if you ever have more service needs or questions, feel free to reach out. Have a great day!

January 26, 2024

Dealership Rating
Employee Rating

Nick was great! Very professional, knowledgeable and ready to help. He took care of everything I needed with ease. Look forward to coming again! More

by matteorivas21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Southlake Nissan responded

Hi, Thank you for your positive feedback! We're thrilled to hear that Nick provided you with professional and knowledgeable service. We appreciate your business and look forward to serving you again. If you have any further needs or questions, feel free to reach out.

January 25, 2024

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The service department is so awesome! Always so helpful, efficient, and informative throughout the whole process! Grateful to have such a great service department to go through! More

by marguadalupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2024

Southlake Nissan responded

Hi marguadalupe, Thank you for your kind words! We're delighted to hear that you had an awesome experience with our service department. We strive to be helpful, efficient, and informative, and we're grateful for the opportunity to serve you. If you ever have questions or concerns, feel free to reach out. We appreciate your feedback and look forward to assisting you again in the future!

January 24, 2024

Dealership Rating
Employee Rating

Carlos Maldonado was efficient, informative, & friendly during my entire experience at Southlake Nissan. Incredibly satisfied with my service & will continue to be a lifelong customer. More

by Jessica Taulbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Southlake Nissan responded

Hi Jessica, Thank you for your kind words! We're delighted to hear that Carlos Maldonado provided efficient, informative, and friendly service throughout your experience at Southlake Nissan. We appreciate your satisfaction and look forward to serving you as a lifelong customer. If you ever have any more needs or questions, feel free to reach out. Safe travels!

January 23, 2024

Dealership Rating
Employee Rating

Great experience at Southlake Nissan Service dept! Carlos took care of me, was very knowledgeable and got me in and out quickly. Thanks for the free car wash! More

by beejis24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2024

Southlake Nissan responded

Hi beejis24, We're pleased to hear about your great experience at Southlake Nissan Service. It's fantastic that Carlos provided knowledgeable and efficient service. Enjoy the clean car, and if you ever need further assistance, feel free to reach out. Safe travels!

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