Dealership Experience
11 yrs, 5 mos
Industry Experience
32 yrs, 4 mos
Languages Spoken
Spanish
1,883 Reviews
Write a Review1883 Reviews of Carlos Munoz
November 08, 2017
Too much time I had called ahead of time to let the dealership know that I needed to replace a particular factory installed tire. I was told that they checked thei I had called ahead of time to let the dealership know that I needed to replace a particular factory installed tire. I was told that they checked their inventory and had several of those tires available. When I arrived for my appointment, I was informed that none of those tires were there. Several hours and a loaner car later, I was able to leave with a tire. I lost half a day driving back and forth to the dealership. For that matter, even a simple oil change can take a good two hours. Why ? That said, the actual service technician was a pleasure to deal with. More
October 25, 2017
Excellent Service Carlos Munoz facilitated my service. He found that I had a nail in my tire, got the replacement tire which he found was covered by insurance, and made Carlos Munoz facilitated my service. He found that I had a nail in my tire, got the replacement tire which he found was covered by insurance, and made the experience absolutely positive. More
Other Employees Tagged: Carlos Munoz
December 15, 2016
New bmw Bmw dealership just remodeled inside and out - looks great - plenty of help and friendly no pressure sales staff Also have used service in the past Bmw dealership just remodeled inside and out - looks great - plenty of help and friendly no pressure sales staff Also have used service in the past which worked out well. More
Other Employees Tagged: Brian Wacnik