Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW

Carol Clark-Muniz

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
910 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

910 Reviews

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910 Reviews of Carol Clark-Muniz

July 20, 2025

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The staff took care of all my needs . I was in and out within an hour . Everyone was so courteous More

by tmarciano94
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Recommend Dealer
Yes

July 17, 2025

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Carol Clark-Muniz, my service advisor, and her team are wonderful to work with. Thanhs for everything. More

by dannyedmc5
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Recommend Dealer
Yes
Jul 18, 2025

Rallye BMW responded

Danny, thank you for sharing your great review of Carol and the team! We appreciate your business, and we hope to see you again at Rallye BMW.

July 17, 2025

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Rallye BMW is an excellent dealership who took care of my new BMW 540i xDrive. Carol Clark-Muniz did a great job as my service advisor. She took care of a problem and Rallye went above and beyond to fix th More

by Warren
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Recommend Dealer
Yes
Jul 18, 2025

Rallye BMW responded

Warren, thank you for sharing your glowing review with Carol and the Rallye BMW team! We are happy to have you as a customer and hope to work with you for miles to come.

July 16, 2025

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My experience with the service team was excellent. Also great to have Gabriel Hale back at Ralleye More

by RGERSTENBLATT
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

Jul 17, 2025

Rallye BMW responded

Thank you for sharing your kind words with Gabriel. We look forward to seeing you again at Rallye BMW!

July 14, 2025

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Great experience I have been a long time customer and will continue to do so. More

by SCOTTDAVISESQ
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Recommend Dealer
Yes
Jul 14, 2025

Rallye BMW responded

It was our pleasure to assist you. Thank you from all of us here at Rallye BMW!

July 09, 2025

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This is my 3rd time coming for service and I’m always satisfied with the results. My special mention to Carol and Chris Blanco, you guys are professional and the service is excellent. Keep up the goo More

by mrdnyc2011
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Recommend Dealer
Yes
Jul 09, 2025

Rallye BMW responded

Thank you for your kind words about our team and the service you receive from them! We appreciate your repeat business, and we look forward to seeing you next time at Rallye BMW.

July 04, 2025

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Dealing with Rallye BMW For 14 years always excellent service that is why I am a repeat customer 3rd car purchased from them Excellent service and excellent customer service More

by lescbur12
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Recommend Dealer
Yes
Jul 07, 2025

Rallye BMW responded

There is nothing more rewarding than a happy customer, and we are thrilled that you always have great experiences with our team at Rallye BMW! Thank you for your continued business and confidence in our work. See you next time!

July 02, 2025

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Always comes thru and does a good job. The latest was a recall and took a couple extra days More

by jeffrey.ohl
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Recommend Dealer
Yes
Jul 03, 2025

Rallye BMW responded

We really appreciate your confidence in our team! Thank you for choosing Rallye BMW and for sharing your experience. Drive safely!

June 29, 2025

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This is my fourth year on the specific BMW service. So far it has been a pleasant experience. Very accommodating and polite, More

by alexcia0
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Recommend Dealer
Yes
Jul 01, 2025

Rallye BMW responded

Alexcia, we're delighted to hear that your experience with Rallye BMW has been pleasant and accommodating over the years. Thank you for choosing us!

June 28, 2025

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my car had a refill coolant light on the dealer mechanic said the wrong coolant was in the car. They refused to let me to speak to the technician working on my car. They wanted to charge me to flush the sys More

by KSCIOSCIA33
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Recommend Dealer
No
Jul 07, 2025

Rallye BMW responded

It's disappointing to hear about your experience with the coolant issue. We strive for transparency and effective communication, so it's concerning that you weren't able to speak directly with our technician. I'm glad you were able to resolve the problem elsewhere, but we would appreciate an opportunity to address any remaining concerns or questions you might have. Please feel free to reach out at your convenience. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

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