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Carol Clark-Muniz
911 Reviews
On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!
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911 Reviews of Carol Clark-Muniz
July 23, 2025
I understand you make your money in service, however how dare you quote me one number and then add on $3,052.17 after the car was ready. The funniest but also saddest part of this ordeal was the clown servi dare you quote me one number and then add on $3,052.17 after the car was ready. The funniest but also saddest part of this ordeal was the clown service advisors begging for the loaner car back whilst my car hadn't even began to be worked on. i will NEVER purchase a BMW Again from your tacky dealership unless you apologize and give me back the car extra money you charged me. Truly pathetic. i was asking to speak to the only competent service advisor there; Chris Blanco but you told me he was on vacation for roughly a month despite my friend talking to him constantly to find the best way to upgrade their car. Do the people at the circus Rallye Bmw, i'm sorry car dealership feel better when they're hustling their clients? i must commend you on your xxxx poor service and most likely losing future customer(s) unless you make this right, which you wont because God Forbid you make an exception to honor a warranty that was barely over. hats off to you. More
by joann.desena1
Verified CustomerOther Employees Tagged: David Diaz, Frank Trotta, David Huang, Bobby Channan, Christopher Williams, Anthony Persaud, Cosmo Laurino, Dylan Diaz, Morgan Blanco
July 20, 2025
The staff took care of all my needs . I was in and out within an hour . Everyone was so courteous I was in and out within an hour . Everyone was so courteous More
by tmarciano94
Other Employees Tagged: Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Victoria Sarocco, Cosmo Laurino, Richard Johnson, Layla Narvaez
July 17, 2025
Carol Clark-Muniz, my service advisor, and her team are wonderful to work with. Thanhs for everything. wonderful to work with. Thanhs for everything. More
by dannyedmc5
Other Employees Tagged: Nick Soldo, Matthew Carlson, Christopher Blanco, David Diaz
July 17, 2025
Rallye BMW is an excellent dealership who took care of my new BMW 540i xDrive. Carol Clark-Muniz did a great job as my service advisor. She took care of a problem and Rallye went above and beyond to fix th new BMW 540i xDrive. Carol Clark-Muniz did a great job as my service advisor. She took care of a problem and Rallye went above and beyond to fix the issue. Carol made sure everything was done perfectly. I have used Rallye BMW over many years for both sales and service, and always had terrific experiences with them. They are a top dealership. Carol Clark-Muniz cared about how the work was done and kept me informed all along the way. All of their sales and service advisors are excellent. I highly recommend Rallye BMW. More
by Warren
Other Employees Tagged: George Javier, Christopher Blanco, David Diaz, Bret Hines, Cosmo Laurino
July 16, 2025
My experience with the service team was excellent. Also great to have Gabriel Hale back at Ralleye Also great to have Gabriel Hale back at Ralleye More
by RGERSTENBLATT
Other Employees Tagged: Bret Hines
July 14, 2025
Great experience I have been a long time customer and will continue to do so. will continue to do so. More
by SCOTTDAVISESQ
Other Employees Tagged: Christopher Blanco, David Diaz, Sharonda James, James D'Agostino
July 09, 2025
This is my 3rd time coming for service and I’m always satisfied with the results. My special mention to Carol and Chris Blanco, you guys are professional and the service is excellent. Keep up the goo satisfied with the results. My special mention to Carol and Chris Blanco, you guys are professional and the service is excellent. Keep up the good work. More
by mrdnyc2011
July 04, 2025
Dealing with Rallye BMW For 14 years always excellent service that is why I am a repeat customer 3rd car purchased from them Excellent service and excellent customer service service that is why I am a repeat customer 3rd car purchased from them Excellent service and excellent customer service More
by lescbur12
Other Employees Tagged: Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Kevin Juman, Richard Johnson, Layla Narvaez , Jason Quillupangui
