Carter Hartley
Carter Hartley at Southern Hyundai Newport News
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Carter Hartley

Sales Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.9
19 Reviews

Dealership Experience

1 yr

Industry Experience

5 yrs, 10 mos

4.9

19 Reviews

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19 Reviews of Carter Hartley

April 17, 2024

Dealership Rating
Employee Rating

This was the easiest, fastest and least stress free car purchase that we ever made. From start to finish, Logan from the sales team, with whom we had an appointment, greeted us with respect and professiona More

by miguelb314
Recommend Dealer
Yes

Other Employees Tagged: Catherine Gordon, Jeff Moien

Apr 17, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 17, 2024

Dealership Rating
Employee Rating

I have found this to be an excellent dealership. This is my third car purchased from them. They have always been friendly, honest, and easy with which to work. I will probably buy my next car there. More

by jkt6369
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joel Washington

Apr 18, 2024

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 06, 2024

Dealership Rating
Employee Rating

Easy Everyone was very easy too deal with and very professional and very helpful. Everyone was very easy too deal with and very professional and very helpful with everything More

by cadorius
Recommend Dealer
Yes

Other Employees Tagged: Carter Hartley

Jan 08, 2024

cadorius responded

Great experience

Jan 09, 2024

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 04, 2024

Dealership Rating
Employee Rating

I was able to get the deal I wanted, without being held hostage by sales people that just want to make the sale. More

by gjvanduyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 09, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 06, 2023

Dealership Rating
Employee Rating

Outstanding service! Very time efficient and customer focused. Great experience. I highly recommend buying from this team! More

by Eismee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Abi-Saab

Dec 07, 2023

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 03, 2023

Dealership Rating
Employee Rating

Sales process with Tierra went smoothly. Good follow-up . Dealer installed options are xx; simply price gouging. More

by billshevlin
Recommend Dealer
Yes

Other Employees Tagged: Carter Hartley

Dec 07, 2023

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 01, 2023

Dealership Rating
Employee Rating

Great experience from start to finish. The team was professional and took the time to make sure my wife and i understood the vehicle and paperwork process More

by Jaseawell2015
Recommend Dealer
Yes

Other Employees Tagged: Carter Hartley

Dec 07, 2023

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 28, 2023

Dealership Rating
Employee Rating

Responsive team. Overall pleased with treatment Quick response to clarifying questions Sales rep LaMar was excellent More

by LALONDEKWL
Recommend Dealer
Yes

Other Employees Tagged: Carter Hartley

November 09, 2023

Dealership Rating
Employee Rating

The dealership and it’s staff was pleasant, as usual. Looking forward to my next visit. More

by amber647195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer, Teresa Lee , Spencer

Nov 09, 2023

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 23, 2023

Dealership Rating
Employee Rating

Very polite and did what I asked them to do without hesitation. Lamar was very patient with me. Thanks Lamar. More

by KJLAPE99
Recommend Dealer
Yes
Oct 23, 2023

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

1

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