Catherine Gordon
Catherine Gordon at Southern Hyundai Newport News
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Catherine Gordon

F&I Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
52 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

4 yrs, 9 mos

4.8

52 Reviews

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52 Reviews of Catherine Gordon

April 27, 2024

Dealership Rating
Employee Rating

Ease of making an appointment, personalized attention & a prompt, efficient completion of the tasks. Most comfortable experience I have had with a service department. More

by carman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 17, 2024

Dealership Rating
Employee Rating

This was the easiest, fastest and least stress free car purchase that we ever made. From start to finish, Logan from the sales team, with whom we had an appointment, greeted us with respect and professiona More

by miguelb314
Recommend Dealer
Yes

Other Employees Tagged: Jeff Moien, Carter Hartley

Apr 17, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 11, 2024

Dealership Rating
Employee Rating

LaMar is an excellent salesperson! I told LaMar what I wanted and he made it happen! He was God sent! Thank you so much LaMar for helping to make this process seem easy! You're the More

by mariagardner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: K. LaMar Gresham, Joel Washington , The guy who cleaned my car

Feb 13, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 05, 2023

Dealership Rating
Employee Rating

Transparent and honest sales process. Doesnt attempt to swindle and mislead you with pricing. Also no markups or ridiculous add-ons. I enjoyed buying my new vehicle from here, and I felt More

by robertbarbero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: K. LaMar Gresham, Kevin Conley

Dec 07, 2023

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 28, 2023

Dealership Rating
Employee Rating

Lamar was extremely helpful, energetic and friendly. Was definitely my best car buying experience so far. So happy with the customer service he offered. And so happy with my new Hyundai. More

by Hobbie.3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: K. LaMar Gresham

October 23, 2023

Dealership Rating
Employee Rating

It was a pleasure working with Lamar. He was very professional, showed lots of patience and was pretty chill the whole time. We went to the dealer just to do a test drive and walked away More

by cdiaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2023

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 28, 2023

Dealership Rating
Employee Rating

Working with Spender was the best! We enjoyed the entire car buying experience and will definitely be recommending him to friends in the future. More

by Mel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2023

Southern Hyundai Newport News responded

Hi Mel, Congratulations on your new vehicle. We want all our customers to feel this way when leaving our dealership!

August 23, 2023

Dealership Rating
Employee Rating

Dealership (Catherine) failed to file the proper paperwork to transfer license plate and didn't know how to file out the paperwork for auto power loan from my bank and has been giving me to the run More

by A.boyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lori Dennis, Sandra Hennet

Aug 24, 2023

Southern Hyundai Newport News responded

Andrew, thank you for your feedback. It is our understanding that our team has been in contact to address your concerns. We are working diligently with the North Carolina DMV to resolve the issue that is occurring on their end. We will keep you updated as the issue is resolved. If you have further questions or we may be of assistance in the meantime, please do not hesitate to reach out to our General Manager, Keith McCullers, directly at 757.243.2005. Thank you.

August 19, 2023

Dealership Rating
Employee Rating

Steven was great. After rocky start he went the extra mile and demonstrated significant tenacity in finding the vehicle I was looking for. Then he followed thru to h More

by MLJORDANUSA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brenda Messer, Steven Smith

Aug 21, 2023

Southern Hyundai Newport News responded

Thank you for your feedback. We are pleased to hear Steven provided you with excellent customer service and will be sure to pass your positive comment along to him. If we may be of further assistance, please do not hesitate to reach us at 757.690.7189. Thank you.

August 07, 2023

Dealership Rating
Employee Rating

Mr. Lamar was excellent, and very passionate about his job. Thank you so much, can’t wait to come back for my husband’s car. More

by fuchsia etheridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: K. LaMar Gresham, Kevin Conley

Aug 10, 2023

Southern Hyundai Newport News responded

Hi, thanks for your great review, and for giving our dealership such a high star rating!

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