Caty Trouton
Caty Trouton at Capital Ford of Wilmington
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Caty Trouton

Service Advisor

Capital Ford of Wilmington

4222 Oleander Dr
Wilmington, NC 28403

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4.7
73 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

8 yrs, 7 mos

4.7

73 Reviews

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73 Reviews of Caty Trouton

May 12, 2024

Dealership Rating
Employee Rating

Katy did everything she could to get my car serviced and done so I could drive it on my trip for work More

by scriptsuper2001
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2024

Dealership Rating
Employee Rating

The service team are reasonable and respectful in answering your questions and responsible for delivering a good final product in fixing your auto needs. More

by jon.wisnieski
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Chinn

April 17, 2024

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Employee Rating

Customer service center was the best service I have received from any car dealer. Thank you More

by harleynanared
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: I think is name was Brian 4stars!

April 12, 2024

Dealership Rating
Employee Rating

Brought my flex in for radio issues, the tech was knowledgeable and issue was resolved. More

by samaya
Service Price Transparency
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Recommend Dealer
Yes

April 11, 2024

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Caty was very responsive and helpful, I appreciate her assistance with getting my vehicle in earlier than anticipated. More

by CNAPIER
Service Price Transparency
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Recommend Dealer
Yes

March 29, 2024

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Employee Rating

This dealership is wonderful! I was there for a simple key purchase. They identified a safety recall and took care of it swiftly. My short wait, friendly staff, and free coffee ma More

by lauraakins
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 14, 2024

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I have had nothing but great service at Capital Ford of Wilmington. I purchased my car here and have had all my service done here. They are great people to work with! More

by RKROBERTSBIZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: George Burwell, Kyle Shaw, Ryanne Lamkin , Kyle Shaw

February 13, 2024

Dealership Rating
Employee Rating

Just a super duper, extraordinary experience! I feel valued every time that I step in the door and know that Caty and the rest of the team will do everything they can to ensure my concerns are ch More

by Jennie1264
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 08, 2024

Dealership Rating
Employee Rating

Some have an attitude. Hard to negotiate with. Won't fix seat problems with new car. Bought at least 20 fords in my lifetime. More

by ANNIESEZZ
Recommend Dealer
No

Other Employees Tagged: Caty Trouton

February 08, 2024

Dealership Rating
Employee Rating

Good experience. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. More

by Jennie1264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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