69 Reviews
Write a Review69 Reviews of Ryanne Lamkin
February 14, 2024
I have had nothing but great service at Capital Ford of Wilmington. I purchased my car here and have had all my service done here. They are great people to work with! Wilmington. I purchased my car here and have had all my service done here. They are great people to work with! More
Other Employees Tagged: George Burwell, Caty Trouton, Kyle Shaw , Kyle Shaw
February 13, 2024
Just a super duper, extraordinary experience! I feel valued every time that I step in the door and know that Caty and the rest of the team will do everything they can to ensure my concerns are ch I feel valued every time that I step in the door and know that Caty and the rest of the team will do everything they can to ensure my concerns are checked and repaired as needed. Thank you!! More
Other Employees Tagged: Nick Chinn, Judith Baird, Jeff Grundy, Caty Trouton, Kyle Shaw
February 08, 2024
Good experience. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. The people at the front are knowledgeable and helpful. Caty was easy to work with and communicated every step of the way. More
Other Employees Tagged: Nick Chinn, Judith Baird, Jeff Grundy, Caty Trouton, Kyle Shaw
February 08, 2024
Outstanding service every time. The customer service is above and beyond and I never feel taken advantage of or like they are trying to pull the wool over my eyes. Cannot recommend The customer service is above and beyond and I never feel taken advantage of or like they are trying to pull the wool over my eyes. Cannot recommend capital ford enough! More
Other Employees Tagged: Nick Chinn, Judith Baird, Jeff Grundy, Caty Trouton, Kyle Shaw
February 08, 2024
Love the service at Capital Ford always feel welcomed and out so quickly can't recommend them enough! out so quickly can't recommend them enough! More
Other Employees Tagged: Nick Chinn, Judith Baird, Jeff Grundy, Caty Trouton, Kyle Shaw
January 22, 2024
Friendly, helpful and always kept me up-to-date with progress of work being done. progress of work being done. More
Other Employees Tagged: Judith Baird, Caleb Sayers, Jeff Grundy, Caty Trouton, Crystal Loree, Stephanie Coin, Kyle Shaw, Joe Honeycutt
January 20, 2024
I have requested a call from the service manager regarding a $500 dollar deductible on my truck insurance. I learned several weeks ago that I had two warranty policies one with Capital Ford and one regarding a $500 dollar deductible on my truck insurance. I learned several weeks ago that I had two warranty policies one with Capital Ford and one with Ford Motor Company. In order to get my truck back I was told by the service writer it could not be released toll Ford Motor Company paid for the warranty work. I paid the invoices and was assured I would have my refund by mid week next week. I have NOT received my refund and was informed my deductible would be $500.00 I was told by your Insurance seller the Extended Warranty I purchased was Bumper to Bumper-less FET on Brakes-shocks-wiper Blades and the drive train was covered 100% I had work performed on this truck by the Ford Dealer in Fayetteville to the tune of SEVERAL THOUSAND dollars, and not one cent of deductible was charged to me. Another garage incident occurred in Concord, again warranty work was performed to the tune of several hundred dollars and again not one cent deductible was charged. I would very much appreciate if the Service Manager resolved this issue in the next few days More
Other Employees Tagged: Scott Beasley